Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Taisir Al Tibi

Campbelltown,NSW

Summary

Dynamic and results-driven professional with experience in a range of multifaceted fields, with expertise in customer service and staff management. Bilingual in both Arabic and English, I'm a decent problem solver with a rudimentary knowledge of data analysis. Proven track record of success in staff training, sales target met, and enhancing customer engagement.

Overview

4
4
years of professional experience

Work History

Retail Cashier

Jay Jays (Just Group)
Macarthur, NSW
01.2023 - 12.2024
  • Managed a clean and organized checkout area while ensuring a kind and optimal customer experience.
  • Enhanced customer experience by properly and politely assisting shoppers in finding merchandise, and providing accurate product information.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Christmas Casual Retail Assistant

Local Independent Grocery Store
Campbelltown, NSW
10.2022 - 01.2023
  • Trained on and operated point-of-sale systems to process transactions efficiently and properly.
  • Assisted in stocking shelves, unpacking shipping orders, and organizing the store.
  • Replenished stock on shelves as needed.

Restaurant Worker Server/Cook/Cashier

Local Middle Eastern Cuisine Restaurant
Campbelltown, NSW
07.2022 - 10.2022
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Organized tables for incoming guests prior to their arrival, keeping up with a high number of guests ensuring their service was to the highest degree.
  • Stocked serving stations with napkins, silverware, and condiments, ensuring that all items were properly cleaned and sanitized before use.
  • Built and maintained productive relationships with colleagues.

Senior Crew Leader

Mcdonalds
Campbelltown, NSW
02.2021 - 06.2022
  • I worked my way up from a Beginner Crew Member and completed the training and certifications to advance.
  • Trained new team members on the specific equipment, techniques, and customer service standards.
  • Assisted managers in drafting the weekly worker shift schedules and allocations.

Education

Bachelor of Engineering (Honours) - Software Engineering

University of Sydney
Sydney, NSW
10-2028

Skills

  • Bilingual: fluent in English and Arabic
  • Proficient in object-oriented programming (Python); beginner level in C
  • Strong problem-solving and analytical skills
  • Leadership experience in team-based environments
  • Training and mentoring
  • Foundational knowledge of data analysis
  • Knowledge of upselling strategies
  • Skilled in sales goal attainment
  • Customer service and support
  • Customer engagement and communication
  • Budgeting & estimating
  • Basic understanding of point-of-sale (POS) systems

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Retail Cashier

Jay Jays (Just Group)
01.2023 - 12.2024

Christmas Casual Retail Assistant

Local Independent Grocery Store
10.2022 - 01.2023

Restaurant Worker Server/Cook/Cashier

Local Middle Eastern Cuisine Restaurant
07.2022 - 10.2022

Senior Crew Leader

Mcdonalds
02.2021 - 06.2022

Bachelor of Engineering (Honours) - Software Engineering

University of Sydney

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Taisir Al Tibi