Tait Phillips
Nolba,WA
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
5
5
years of professional experience
Work History
Night Crew Stocker
Woolworths Group
09.2018 - Current
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Stocked designated items on shelves, end caps and displays.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
- Stocked shelves to match planogram images and instructions.
Produce Team Member
Woolworths
10.2018 - 03.2019
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept tidy and organized area to comply with cleanliness standards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
- Collaborated with store management to align with objectives and provide quality produce.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree -
Geraldton Senior College
Geraldton, WASkills
- Moving Boxes
- Customer Needs Assessments
- Safety Awareness
- Moving Merchandise
- Stocking Shelves
- Unloading Trucks
- Merchandise Unloading
- Product Restocking
- Item Replenishment
- Rotate Stock
- Build Displays
- Safe Food Handling Procedures
Timeline
Produce Team Member
Woolworths
10.2018 - 03.2019
Night Crew Stocker
Woolworths Group
09.2018 - Current
No Degree -
Geraldton Senior College
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