Taitusi Cama Baleinasavusavu
Garlic Machine Operator
Liverpool,New South Wales
Summary
Enthusiastic AIS Officer with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Hard-work with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Dedicated aviation employee with years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Customer-oriented transport coordinator with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Passionate documentation officer with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
21
21
years of professional experience
17
17
years of post-secondary education
Work History
Garlic Machine Operator - Bakery
Goodman Fielder
Liverpool, Australia
08.2023 - Current
- Monitored machines to detect malfunctions, bottlenecks or damage.
- Checked quality of raw materials to aid quality assurance procedures.
- Liaised with engineering team to resolve breakdowns.
- Kept machinery well-maintained in line with safety regulations.
- Operated and fed raw material into equipment with focus on proper operation and safety measures.
- Packaged orders with excellent presentation skills.
- Read standard blueprints to understand production processes and product specifications.
- Controlled factory equipment to exceed daily production targets.
- Monitored machine function and performance, quickly diagnosing malfunctions to reduce operational downtime.
- Tended to machines to maintain fast-paced production in line with quality standards.
- Cleaned, lubricated and adjusted equipment in line with preventive maintenance plan.
- Supplied machines with tools in appropriate quantities.
Customer Service Agent - Outbound Call Center
Packleader Pacific Call Center
Suva, Fiji
02.2022 - 04.2022
- Implemented customer follow up to uphold service standards.
- Maintained excellent client satisfaction by providing in-depth support.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
- Obtained feedback from customers to improve service experience.
- Recorded customer communications to maintain proper documentation.
- Assisted customers with additional retail services, including alterations, special orders and item loans.
- Addressed and resolved customer complaints in line with company guidelines and within target timeframes.
Aircraft cleaner
Cabin Services Australia
Sydney, Australia
06.2023 - 08.2023
- Used cleaning products economically to provide flawless results whilst maintaining cost-effective service.
- Shampooed interior upholstery and carpets for good-as-new finish.
- Cleared rubbish from vehicle floors and storage compartments.
- Polished window interiors and exteriors to remove dirt and marks.
- Waxed and polished bodywork using carefully selected cleaning products.
- Prevented cross-contamination by sanitising utensils and surfaces.
General process worker
Geelong Leather
Culcairn, Australia
12.2022 - 05.2023
- Maintained high levels of organisation and cleanliness for clear and safe working environment.
- Attended to needs of teammates for seamless production.
- Followed assembly instructions to accurately complete jobs.
- Aligned components to exact specifications to prevent inferior output.
- Cleaned equipment, identifying potential repair and maintenance needs.
- Collected finished work at end of production lines and moved to locations for storage or shipping.
- Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads.
- Manually sorted and loaded goods.
- Strictly followed company safety regulations, eliminating workplace accidents and incidents.
Process Worker
Alfa Company
Suva, Fiji
06.2019 - 10.2019
- Supported production operations with continuous supplies at workstations and assisted with machine loading.
- Fed machinery with materials or equipment at steady pace to prevent blockages or damage.
- Cleaned equipment, identifying potential repair and maintenance needs.
- Inspected finished products for quality and adherence to specifications.
- Lifted heavy weights using best moving and handling practices to avoid injury.
Transport Coordinator
Tourist Transport Fiji
Nadi, Fiji
09.2017 - 12.2017
- Ensuring that the proper allocations of drivers/vehicles are properly done properly to allow the smooth flow of all the work to be carried out and also making sure that the drivers have received and fully understand their job orders for the day
- Always making sure to make a positive reply to all customers or stakeholders when referring to queries either via phone or on face to face consultation
- Liaising with customers or the reservations team regarding their bookings being made through the JRS system
- Attend to other duties as specifically required by he HOD.
- Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
- Coordinated dispatching of transport vehicles from the airport to specific destinations
- Liaised with engineering team to resolve breakdowns.
Flight Data Operator, AIS Officer
Airports Fiji Ltd
Nadi, Fiji
05.2007 - 08.2016
- Answering of calls and queries over the phone regarding flights
- Assisting the Air Traffic Controllers in his/her duties regarding providing safety within the airspace or for all travellers
- Providing ETA and ETD of flights to respective stakeholders who are linked to that specific flight
- Replenish of teleprinter rolls and advice the Air Traffic Controller on the MET updates hourly to advice pilots of the condition of the airspace or the aerodrome they will intending to arrive
- Preparation of flight strips for each flight for the Air Traffic Controller to use in terms of referencing taking down estimates and reports on each reporting point for the specific flight path that the aircraft has chosen to follow during that time of flight
- Compilation and issuing of NOTAMs, Monthly Checklist, NOTAM Monthly Summary, Amendments to documents/relative manuals and assist manual holders inserting and removing the amendment pages
- Printing and compilation of documents, updating of database for all documentations being issued in a quarterly basis
- OHS rep within the office and always ensure that the office is clean, safe and the whole environment is friendly used for all office staff.
Air Traffic Controller Assistant, Assistant AIS Officer
Strategic Air Services Ltd
Nadi, Fiji
11.2002 - 11.2006
- Assist the Air Traffic Controller in his/her duties in providing them with the ETA/ETD’s of aircraft
- Providing weather updates on the ATIS frequency for pilots to access and to update regarding weather on an aerodrome
- Providing Pre-flight NOTAM (Notice to Airmen)bulletins for international and local flights daily along with the weather reports
- Worked flexibly to meet changing customer needs, maintaining safe, reliable air traffic control provisions.
- Preparation of flight strips for each consoles as the aerodrome and the approach controllers
- Provide ETA for all International flights to ATS and other associate agencies that are linked with for that specific flight
- Compiling and issuing of NOTAMs via the AFTN
- Compiling and Issuing of the Monthly NOTAM Checklist and NOTAM Summary
- Assist the AIS officer in terms of amendments and printing and distributions of amendments to certain Manual Holders (AIP, AIS Manual, ATC Manual, AIC).
- Compiled flight information to expedite aircraft movements and minimise delays.
Education
Year 1 - General studies
Kalabu Fijian School
Fiji 01.1987 - 12.1987
Year 2 - Year 6 - General studies
Dravo District School
Nausori / Fiji 01.1988 - 12.1991
Year 7 - Year 9 - General Studies
Ratu Kadavulevu School
Fiji 01.1992 - 04.1994
Year 9 - Year 12 - Science
Delana Methodist High School
Fiji 05.1994 - 12.1998
Year 13 - Maths/Science
Wesley College (NZ)
Auckland/New Zealand 02.1999 - 12.1999
Bachelor of Science - Chemistry/Physics
University of the South Pacific
Fiji 02.2000 - 12.2001
Certificate of Higher Education - Basic Air Traffic Control
Civil Aviation Academy
Fiji 06.2002 - 02.2003
Certificate of Higher Education - Business Studies
National Training and Productivity Centre (FNU)
Fiji 08.2022 - 09.2022
Bachelor of Science - Chemistry/Physics
University of the South Pacific
Suva/Fiji 08.2020 - 12.2022
Skills
- Microsoft Word / Microsoft Excel / PDF
- Data entry
- Office cleanliness
- Document retrieval
- Data verification
- Staff motivation
- Coordinating programme activities
- Team building
- Communication skills
- Time management
Languages
Fijian, English
Custom
Reading, Surfing the net, Listening to others and love to share positive ideas, Helping others(Elderly and the Disabled), Pursuing studies that are relevant to my interest of employment, Swimming, Playing indoor sports, Touch Rugby, Kayaking
Personal Information
- Date of birth: 04/22/81
- Gender: Male
- Race: Fijian
- My Referees:
Mr Jeremaia Lewaravu (Controller AIS - AFL)
Rev Suliasi Tuiyaroi ( Church Minister - Methodist Church in Fiji)
Mr Paul Miller Fiu (Facilitator - Basic Business Management and Communication) Training and Productivity Centre (Fiji National University)
Timeline
Garlic Machine Operator - Bakery
Goodman Fielder
08.2023 - Current
Aircraft cleaner
Cabin Services Australia
06.2023 - 08.2023
General process worker
Geelong Leather
12.2022 - 05.2023
Certificate of Higher Education - Business Studies
National Training and Productivity Centre (FNU)
08.2022 - 09.2022
Customer Service Agent - Outbound Call Center
Packleader Pacific Call Center
02.2022 - 04.2022
Bachelor of Science - Chemistry/Physics
University of the South Pacific
08.2020 - 12.2022
Process Worker
Alfa Company
06.2019 - 10.2019
Transport Coordinator
Tourist Transport Fiji
09.2017 - 12.2017
Flight Data Operator, AIS Officer
Airports Fiji Ltd
05.2007 - 08.2016
Air Traffic Controller Assistant, Assistant AIS Officer
Strategic Air Services Ltd
11.2002 - 11.2006
Certificate of Higher Education - Basic Air Traffic Control
Civil Aviation Academy
06.2002 - 02.2003
Bachelor of Science - Chemistry/Physics
University of the South Pacific
02.2000 - 12.2001
Year 13 - Maths/Science
Wesley College (NZ)
02.1999 - 12.1999
Year 9 - Year 12 - Science
Delana Methodist High School
05.1994 - 12.1998
Year 7 - Year 9 - General Studies
Ratu Kadavulevu School
01.1992 - 04.1994
Year 2 - Year 6 - General studies
Dravo District School
01.1988 - 12.1991
Year 1 - General studies
Kalabu Fijian School
01.1987 - 12.1987
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