Summary
Overview
Work History
Education
Skills
Reading and Singing
Timeline
Generic
Taiwo Aligbe

Taiwo Aligbe

Sydney,LA

Summary

Proven Customer Service Specialist with a track record of enhancing customer satisfaction at JB Enterprise and Paj Children School. Skilled in POS System Operation and adept at resolving customer complaints, boosting client satisfaction rates significantly. Demonstrates exceptional cash handling and interpersonal abilities, contributing to superior service and operational efficiency. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

11
11
years of professional experience

Work History

Customer Service Cashier

JB Enterprise
09.2024 - 09.2024
  • Answered product questions using knowledge of sales and store promotions.
  • Redeemed coupons to discount purchases.
  • Counted money in drawers at beginning and end of each shift.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Utilized POS system to handle customer cash and credit card transactions.

Customer Service Officer

Paj Children School
09.2013 - 07.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Assisted call-in customers with questions and orders.
  • Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
  • Completed data entry to record call notes, suggestions and questions.
  • Responded to customer requests for products, services, and company information.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

Master of Arts - Educational Psychology

UINVERSITY OF NEW SOUTH WALES
Sydney, Australia
09.2026

Skills

Customer Complaint Resolution

Cash Handling

Merchandise Restocking

Customer Service

Payment Collection

POS System Operation

Reading and Singing

I love to read inspirational books and i enjoy singing at my leisure

Timeline

Customer Service Cashier

JB Enterprise
09.2024 - 09.2024

Customer Service Officer

Paj Children School
09.2013 - 07.2024

Master of Arts - Educational Psychology

UINVERSITY OF NEW SOUTH WALES

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Taiwo Aligbe