Taiwo O. Ayopo
Byford,Australia
Summary
Transformational IT and business operations leader with deep expertise in SQL, MSBI, Oracle, Linux, and UNIX. Aligns technology with business objectives, manages cross-functional teams, and delivers solutions that enhance efficiency and decision-making. Strategic problem solver and change manager, implementing visionary plans to meet evolving organizational needs.
Overview
27
27
years of professional experience
Work History
CEO/MD
ScanDigit Pty Ltd
Hilbert, Western Australia
12.2015 - Current
- Led ScanDigit Pty Ltd business strategy and executive decision making.
- Developed strategic plans and objectives to ensure organizational growth and profitability.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Oversaw budgeting, forecasting, and financial planning for ScanDigit Pty Ltd.
- Guided leadership teams through operational priorities and service improvements.
- Managed client relationships and commercial partnerships across key accounts.
- Built strategic business partnerships by cultivating relationships with employees and experts.
- Represented ScanDigit Pty Ltd in negotiations, presentations, and stakeholder meetings.
- Approved compliance policies, risk controls, and governance standards.
- Established policies, procedures, and protocols to improve operational efficiency.
IT Manager / Business intelligent Developer (MSBI)
Ministry of Innovations, Science and Technology (MIST)
Osogbo, Osun State
07.2013 - 04.2015
- Oversaw IT department operations, reporting job activities to the Permanent Secretary and prioritizing tasks for staff.
- Collaborated with project lead, analyst, and business users to understand processes, document requirements, and translate them into specifications for BI reports and applications.
- Design Dimension Models, Database Mart Design, Snowflake, Star schema designs. Utilize SSIS to manage and create ETL's to get data from source systems to a data warehouse
- Reduce runtimes and Monitor Performance of ETL's and SSAS Cubes. Utilize Analysis Services (SSAS) to design cubes to enable self-service analysis of data within the business.
- Created ad-hoc queries and reports while providing analytical support; standardized reporting infrastructure using SQL and Microsoft products.
ORACLE DBA, Linux administrator & Network Support officer
BCSIT (Bureau of computer services and information technology)
Osogbo, Nigeria
08.2008 - 07.2013
- Oracle E-business suite (EBS) Application Upgrade (from R11.10.5.2 to 11.0.0.1 base release) also R12.1.1 to R12.1.2. Application of patches/patchset systems (standard and express installations). Performing new installation & managing distributed installations using Rapid install. Installation of a new technology stack, upgrade of an Existing technology stack & DB, Applications tier procedure. Finishing all the required tasks for all new installations which includes but not limited to:
- Executed backup and recovery cloning of Oracle Applications (R11i & R12) across five instances on two servers (apps1 and apps2), including configuration of UNC, NFS, ADI setup, and report integration.
- Configure DB initialization parameters for applications of security patches & review best practices
- Upgrade PL/SQL log and out directory, Performs Systems Administration tasks. Performs Oracle Applications maintenance Tasks. Executed conditional tasks to ensure system performance and reliability.
- Resize database to configure parallel concurrent processing
- Set up Unicode character sets
- Complete workflow Notification Mailer configuration
- Configured and implemented Discoverer along with the user layer for efficient data reporting.
- Implemented demand planning strategies to enhance inventory management efficiency.
Head of Technical Section/Solaris Administrator
Nigerian Telecoms Ltd (NITEL)
Abuja, Nigeria
06.2007 - 07.2008
- Developed content and value-added applications using bulk xms manager Message master Application software, creating a new segment in mobile messaging business and delivering a user-friendly, powerful SMS and MMS marketing platform for clients.
- Develop new T-SQL on MSSQL 2005 platform for various Applications (Billing, Database, email, entertainment, Mobile chat, Quiz Game, SMPP routing, SMS to file etc).
- Collaborated with external consultants on configuring SS7 and SIP channels gateways; wrote PHP scripts for mobile originated and mobile terminated HTTP SMS gateways. Monitored performance, tuned systems, and responded to user calls during core business hours. Managed backup and recovery, maintained security in MYSQL environments, and utilized replication server in warm standby configuration. Created administrative scripts in UNIX shell and SQL.
- Facilitated data accessibility by mounting and unmounting SOLARIS file systems. Identify the features of SOLARIS physical disk partitions and types of SOLARIS file systems. Add a new hard disk and change file permissions for users in corporate HQ and Wuse II on SOLARIS Servers.
- Administered backup scheduling on SOLARIS servers at Corporate HQ, developed shell programs and scripts to enhance system functionality, and automated administration functions. Collected system performance and activity data for SOLARIS servers in HQ and Wuse II, supporting system integration processes between SOLARIS core infrastructure systems.
- On call during the core business day, monitoring, performance and tuning on SOLARIS servers and also responding to users' calls. Writing administrative scripts in SOLARIS shell languages and SQL Behavior Characteristics.
- Develop different new T-SQL on MSSQL 2005 platform for various Applications (Billing, Database, email, entertainment, Mobile chat, Quiz Game, SMPP routing, SMS to file etc). Work with external consultants on the Configurations of SS7 and SIP Channels gateways. Writing PHP scripts for MO (Mobile Originated) and MT (Mobile Terminated) HTTP SMS Gateway.
Solution Developer/Programmer
Nigerian Telecoms Ltd (NITEL)
Abuja, Nigeria
08.2005 - 06.2007
- Development of Special Services Billing Application Solutions for NITEL. The Application Generate bills for NITEL Special services such as International Private Leased Circuit Services(IPLC), Domestic Leased Circuit, Co-location/Use of Space, IP Wholesale, ADSL, ISP & Internet Access, Transponder, IBS, Inmarsat, BizNet, and Telecast. This project is in-house developed which saves the company =N=20 Million, provide accurate and faster bill generations. Reduced by 95 percent the times needed to run previously too-lengthy excel generated bills.
- Co-headed the Seven-man team for clearing of back-logs and sanitization of CDRs collected from PTO (Intercellular, Multilink, VOIX, 21 Century etc) AND GSM Operators. Detail analysis reports, Settlement reports, Unguided reports, Duplicated records reports, Statistical reports were generated using in-house developed tools and scripts. This project recovers over =N=250 Million to the cover of the company. Development of Detail Billing Report application for CDR analysis, Audit trail for territories and Exchanges, Exceptional Reports, call class analysis and customers' bill details print out for viewing details of calls made by customers in-house which saves the company =N=30 Million and increases Customers' Confidence on NITEL bills. This project was deployed across the Exchanges and territories in Abuja, Lagos, Ibadan etc. Development of Web application billing for NITEL customers to generate, view and print their bills on the web. The project is waiting for approval. Supported the Credit Control and Fault reporting systems in the Exchanges where they are currently being used across the federation. Collaborated with Billing Unit team to redevelop Bill formatting report when new changes to the Speedy Print format were required. The application was initially developed by the unit using Microsoft Access. A procedure for generating the bills from billing tables was developed and handed over to the Billing Unit. Involved in developing a standard detail billing application in-house. The billing software is capable of: (1) Collection of CDRs directly from the exchanges or the Zonal billing Centers automatically or via tapes, Conversion of the CDRs and filtering the NITEL records for the purpose of the detail billing. (2) Guide and rate the filtered CDRs with excellent error recycling mechanism. (3) interface with the Billing System and the Print House. (4) Good reporting/accounting mechanism for revenue assurance.
- Development of Detail Billing Report application for CDR analysis, Audit trail for territories and Exchanges, Exceptional Reports, call class analysis and customers' bill details print out for viewing details of calls made by customers in-house which saves the company =N=30 Million and increases Customers' Confidence on NITEL bills. This project was deployed across the Exchanges and territories in Abuja, Lagos, Ibadan etc. Development of Web application billing for NITEL customers to generate, view and print their bills on the web. The project is waiting for approval. Supported the Credit Control and Fault reporting systems in the Exchanges where they are currently being used across the federation. Redesigned the Bill formatting report for the Billing Unit to accommodate changes to the Speedy Print format. The application was initially developed by the unit using Microsoft Access. A procedure for generating the bills from billing tables was developed and handed over to the Billing Unit. Involve in the Development of standard Detail billing application developed in-house. The billing software is capable of: (1) Collection of CDRs directly from the exchanges or the Zonal billing Centers automatically or via tapes, Conversion of the CDRs and filtering the NITEL records for the purpose of the detail billing. (2) Guide and rate the filtered CDRs with excellent error recycling mechanism. (3) interface with the Billing System and the Print House. (4) Good reporting/accounting mechanism for revenue assurance.
- Supported the Credit Control and Fault reporting systems in the Exchanges where they are currently being used across the federation. Assist the Billing Unit to redevelop Bill formatting report when new changes to the Speedy Print format was required. The application was initially developed by the unit using Microsoft Access. A procedure for generating the bills from billing tables was developed and handed over to the Billing Unit. Involve in the Development of standard Detail billing application developed in-house. The billing software is capable of: (1) Collection of CDRs directly from the exchanges or the Zonal billing Centers automatically or via tapes, Conversion of the CDRs and filtering the NITEL records for the purpose of the detail billing. (2) Guide and rate the filtered CDRs with excellent error recycling mechanism. (3) interface with the Billing System and the Print House. (4) Good reporting/accounting mechanism for revenue assurance.
Project Manager (NCCS & NCRMS)
Nigerian Telecoms Ltd (NITEL)
Abuja, Nigeria
03.2004 - 08.2005
- Used standardized project-management process to deploy NCCS (NITEL Customer Care System) Software to 13 territories spread across the six zones of the federation. Integration of Credit control, Fault reporting and business office applications to develop NITEL Customer Relationship Management System (NCRMS). This was deployed to exchange across the six zones.
- Provided formal orientation and technical support for NCCS, NCRMS, and Detail Billing; coordinated Systems Project Managers from six IT centers to oversee project deployment across remaining territories and exchanges, reporting directly to DGM(IT).
- Created functional and technical policies to guide usage of deployed software and data retrieved from territories for billing, ensuring compliance and efficiency in operations.
- Trained 18 trainers from six IT centers (Lagos, Enugu, Ibadan, Kaduna, Bauchi, Abuja) on NITEL Customer Care System (NCCS) from August 30, 2004 to September 10, 2004, enhancing support capabilities across the organization.
System Analyst/Programmer (NHRM)
Nigerian Telecoms Ltd (NITEL)
Abuja, Nigeria
12.2002 - 03.2004
- Developed and designed the NITEL Human Resources Software (NHRM) for 11,000 staff, which is currently deployed in the Human Resources Department.
- Analyzed systems and designed NITEL Human Resources Manager (NHRM), improving accuracy of sanitized human resources records in Record and Statistics Section.
- Developed user-friendly PTO/GSM reconciliation application following comprehensive system analysis and design, streamlining the reconciliation process previously limited to IT staff. Worked with Pentascope Consultant on Customer Relationship Management. The committee studied the existing applications (Fault Reporting, Credit Control and the yet to installed Business Office System) developed by IT department running on the NITEL exchanges.
System Administrator
Nigerian Telecoms Ltd (NITEL)
Lagos, Nigeria
02.2001 - 12.2002
- Monitored systems' performance and operational condition, reporting anomalies to appropriate authority. Configured routers to support connectivity across Ikeja, Mainland, Abuja, and Ibadan. Conducted system testing on routers and managed four UNIX servers (la_s_01, la_s_02, la_s_03a, and la_w_04), four routers (la_r_01, la_r_02, la_r_03, and la_r_04), and one Windows server (proxy). Performed daily maintenance of file systems, checking that usage remained below 95%. Archived and deleted files with owner consent when limits were exceeded.
- Checked system logs for compliance with established security policies. Conducted regular backups of servers, including both incremental and full backups on scheduled days, considering DLT drive limitations. Maintained a log of backup activities and properly labeled backup media for easy reference. Ensured effective restoration processes during system failures.
- Monitored user processes daily, ensuring smooth operation. Resolved conflicts by terminating processes based on priority and user consent. Created and managed user accounts, adjusting permissions as needed. Maintained installed applications and ensured operational systems. Restored network links when failures were reported, replaced full tapes, and labeled used tapes for tracking.
- Oversaw departmental activities and personnel. Assign privileges to users according to group function. Ensure account consistency and users strictly adhere to their allocated quota. (b) Window Server: Installation/Upgrade of the operating system. I ensured the server is always on network, up and running. I also ensured that all users are connected and can use the server. I ensured that the system is virus free by ensuring that the latest anti-virus patches and updates are downloaded and installed on the system. (c) Desktop system: I and my partners, were the custodian of the whole user desktop systems in the Centre which numbered 34 pieces. I carry out the following tasks on the desktop systems:(i) Installation of user application like Exceed, Sybase Advantage, Sybase Central, PIA, PUMA, etc on the desktop systems.(ii) Carry out user administration on all the systems, create and delete user accounts. Ensure that all systems are free from virus infections.
Supervisor solution developer
Hermatite Nigerian Ltd
Abuja, Nigeria
02.2000 - 10.2000
- Developed automated payroll application system integrated with human resources application, replacing outdated number-coded system. Led integration of payroll system with human resources application, transitioning software from FoxPro to VB6 language. Created standard user and technical manuals for end users, enhancing understanding and usability of the software. Trained trainers on software applications.
- Supervised daily operations at Hermatite Nigerian Ltd across production and support teams.
- Assigned tasks to team members, facilitating project completion. and coordinated workflow for Hermatite Nigerian Ltd staff.
- Monitored safety compliance and workplace standards at Hermatite Nigeria Ltd.
Education
Master of Science (Msc) - Information Technology
National Open University of Nigeria
01-2022
36 Hours of Project Management Course - Project Management
Project Management College
London, UK01-2011
Post graduate Diploma(PGD) - Computer Science
Ladoke Akintola University of Technology
Ogbomosho, Oyo State, Nigeria01-2009
Oracle University Courses - Database Management
Oracle University
Victoria Island, Lagos, Nigeria01-2005
Sun Solaris 9 Operating Environment - Operating System
C S Holdings Intergrated Solutions
Midrand, Central Gauteng Province, South Africa01-2004
Higher national Diploma (HND) - Computer science
Yaba College of technology
Yaba, Lagos, Nigeria01-1999
National Diploma (ND) - Computer science
Federal Polytechnic
Offa Offa, Kwara, Nigeria01-1994
Skills
- Microsoft Business intelligent (MSBI), SSIS,SSAS,SSRS HTML/ XML, PerlScript/PHP, JavaScript, kennel, DataEase 6 FWD, Oracle PL/SQL, Oracle Forms Asterisk, Free PBX, ASTBill, APACHE, Mambo, andReports, Message master, MS Access, IBM LotusNotes 7 and 8, Domino Server MSSQL, Sybase 119, DB2, PostgreSQL, Oracle 9i, Administration, message master for Bulk sms/mms, MySQL, DataEase 6 FWD, Informix, etc content and value added for mobile message Perl, Perl/Tk, UNIX Shell, Transact SQL business, Programming, Java, C, Visual Basic, VBNET, UNIX system performance monitoring etc Microsoft Exchange 2010 - 2025, Windows Server 2003-2025
- Project management
- Executive leadership
- Business strategy
- Organizational leadership
- Strategic visioning
- Organizational management
Accomplishments
- IT Manager
- Successfully led key software projects such as the development of the Funds Accounts Management Information System (FAMIS) software for the Office of the Accountant General (AG) in 2004, which resulted in blocking revenue leakages and saving a minimum of =N=50 million annually.
- Solution Developer/Programmer
- Developed Special Services Billing Application Solutions for NITEL. The application generates bills for NITEL special services such as International Private Leased Circuit Services (IPLC), Domestic Leased Circuit, Co-location/Use of Space, IP Wholesale, ADSL, ISP & Internet Access, Transponder, IBS, Inmarsat, BizNet, and Telecast. This project was developed in-house, saving the company =N=20 million and providing accurate and faster bill generation. It reduced the time needed to run previously lengthy Excel-generated bills by 95 percent. Co-headed a seven-man team for clearing backlogs and sanitizing CDRs collected from PTO (Intercellular, Multilink, VOIX, 21 Century, etc.) and GSM operators. Detailed analysis reports, settlement reports, unguided reports, duplicated records reports, and statistical reports were generated using in-house developed tools and scripts. This project recovered over =N=250 million for the company. Developed a detailed billing report application for CDR analysis, audit trails for territories and exchanges, exceptional reports, call class analysis, and customers' bill details printout for viewing details of calls made by customers in-house, which saved the company =N=30 million and increased customers' confidence in NITEL bills. This project was deployed across the exchanges and territories in Abuja, Lagos, Ibadan, etc. Developed a web application billing system for NITEL customers to generate, view, and print their bills on the web. The project is waiting for approval. Supported the credit control and fault reporting systems in the exchanges, where they are currently being used across the federation. Assisted the billing unit in redeveloping the bill formatting report when new changes to the Speedy Print format were required. The application was initially developed by the unit using Microsoft Access. A procedure for generating the bills from billing tables was developed and handed over to the billing unit.
- Project Manager (NCCS & NCRMS)
- Trained 18 trainers drawn from the six IT centers (Lagos, Enugu, Ibadan, Kaduna, Bauchi, Abuja) from August 30, 2004, to September 10, 2004. Also in attendance were staff of the billing and collections department for the in-house developed NITEL Customer Care System (NCCS). Used standardized project management processes to deploy NCCS (NITEL Customer Care System) software to 13 territories spread across the six zones of the federation. Integrated credit control, fault reporting, and business office applications to develop the NITEL Customer Relationship Management System (NCRMS). This was deployed to exchanges across the six zones.
- System Analyst/Programmer (NHRM)
- Took part in the development and design of the NITEL Human Resources Software (NHRM) for 11,000 staff members, which was deployed and is presently running in the Human Resources Department. Conducted system analysis and design on the proposed NITEL Human Resources Manager (NHRM) and proper sanitization of human resources records (Record and Statistics Section) and payroll database development of PTO/GSM reconciliation application. The previous system used for reconciliation prior to this could only be operated by IT staff and took too much time. A proper system analysis and design was conducted. A user-friendly, faster, and more effective application was developed.
Affiliations
- Member, Nigerian Computer Society (2005 - present),code (04861).
- Young Manager's Competition Award Winner (National and Regional) awarded by Nigerian Institute of Management Chartered (NIMC) IN 2004
Timeline
CEO/MD
ScanDigit Pty Ltd
12.2015 - Current
IT Manager / Business intelligent Developer (MSBI)
Ministry of Innovations, Science and Technology (MIST)
07.2013 - 04.2015
ORACLE DBA, Linux administrator & Network Support officer
BCSIT (Bureau of computer services and information technology)
08.2008 - 07.2013
Head of Technical Section/Solaris Administrator
Nigerian Telecoms Ltd (NITEL)
06.2007 - 07.2008
Solution Developer/Programmer
Nigerian Telecoms Ltd (NITEL)
08.2005 - 06.2007
Project Manager (NCCS & NCRMS)
Nigerian Telecoms Ltd (NITEL)
03.2004 - 08.2005
System Analyst/Programmer (NHRM)
Nigerian Telecoms Ltd (NITEL)
12.2002 - 03.2004
System Administrator
Nigerian Telecoms Ltd (NITEL)
02.2001 - 12.2002
Supervisor solution developer
Hermatite Nigerian Ltd
02.2000 - 10.2000
Master of Science (Msc) - Information Technology
National Open University of Nigeria
36 Hours of Project Management Course - Project Management
Project Management College
Post graduate Diploma(PGD) - Computer Science
Ladoke Akintola University of Technology
Oracle University Courses - Database Management
Oracle University
Sun Solaris 9 Operating Environment - Operating System
C S Holdings Intergrated Solutions
Higher national Diploma (HND) - Computer science
Yaba College of technology
National Diploma (ND) - Computer science
Federal Polytechnic