Taj Barry
Melbourne,Victoria
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Front Counter Crew Member
McDonald's
Pakenham, VIC
04.2023 - Current
- Answered customer questions to maintain high satisfaction levels.
- Resolved customers' complaints regarding products or services.
- Collected money, provided change and recorded transactions on receipts.
- Delivered exceptional service by greeting customers, taking orders and filling each accurately.
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Informed regular customers of new products or services and price changes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
Kitchen Hand
Cardinia Club
04.2021 - 08.2021
- Worked for Cardinia club in Pakenham as a part of the VCAL program with the purpose for all students to gain work placement.
- Assisted in the larder section of the restaurant, this means being active in the front of the kitchen and having good listening skills.
- Became an active kitchen hand in the kitchen this involved the memorizing the kitchen hardware and where all equipment was stored.
- Maintained order and cleanliness of work areas to conform with health codes.
- Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Acquired new skills to support team and further accommodate customer needs.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Prepared garnishes to complement dishes on menu.
- Monitored inventory to keep adequate stock of food items and supplies.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Prepared workstations with ingredients and tools to increase efficiency.
Education
Certificate Certificate II Hospitality - Hospitality
Kambrya College Secondary School
Berwick, VIC11.2022
Senior Year 12 Victorian Certificate Of Applied Learning -
Kambrya College
Berwick, VIC11.2022
Skills
- Cash and Credit Card Transactions
- Product Knowledge
- Account Discrepancy Resolution
- Accuracy and Efficiency
- Planning & Organizing
- Customer Service
- Flexible Schedule
- Active Listening
- Friendly, Positive Attitude
- Basic Math
- Conflict Resolution
- First Aid/CPR
- PPE Use
- People Skills
- Teamwork skills
References
References available upon request.
Timeline
Front Counter Crew Member
McDonald's
04.2023 - Current
Kitchen Hand
Cardinia Club
04.2021 - 08.2021
Certificate Certificate II Hospitality - Hospitality
Kambrya College Secondary School
Senior Year 12 Victorian Certificate Of Applied Learning -
Kambrya College
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