Taj Willoughby
Manager
Coramba,NSW
Summary
Dynamic team leader with extensive experience in training and customer service within the hospitality sector. Proven ability to thrive in fast-paced environments, making critical decisions to enhance operational efficiency. Experienced in managing a small lawn care operation, demonstrating skills in equipment maintenance, manual labor, and effective client communication. Committed to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Lawn Mower
Freelance
Coramba, NSW
01.2023 - Current
- Maintained professional cleanliness of equipment.
- Executed regularly planned lawn maintenance activities.
- Coordinated with clients regarding lawn care services.
Manager
Coramba General Store
Coramba, NSW
10.2019 - Current
- Mentored new staff on foundational cafe tasks and critical health guidelines.
- Managed daily operations, opening, and closing of the cafe.
- Liaised with suppliers to maintain adequate inventory levels.
- Resolved customer requests and complaints promptly.
- Prepared and served food and beverages, maintaining health safety standards.
Restaurant Waiter
Pacific Bay Resort
Coffs Harbour, NSW
11.2021 - 02.2022
- Liaised with kitchen staff to confirm item availability and customer wait times.
- Set up place settings with fresh tablecloths, napkins, and tableware to ready tables for guests.
- Ensured prepared food met required quality and quantity standards before serving to customers.
Education
Higher School Certificate -
St. John Paul College
01-2023
Certificate II - Kitchen Operations -
St. John Paul College
Skills
- Decision-making
- Team leadership
- Conflict resolution
- Time management
- Clear communication
- Policy and procedure development
References
References available upon request.
Timeline
Lawn Mower
Freelance
01.2023 - Current
Restaurant Waiter
Pacific Bay Resort
11.2021 - 02.2022
Manager
Coramba General Store
10.2019 - Current
Higher School Certificate -
St. John Paul College
Certificate II - Kitchen Operations -
St. John Paul College
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