During my time at Ace Tennis Australia I took care of many age groups as head coach under supervision, I have a proven track record in designing tailored training programs that enhance player performance not only in group scenarios but also private Lessons. I am skilled in conflict management and customer service due to undergoing training through my high-school. I was able to foster a supportive environment while ensuring safety compliance when participating in industrial kitchen food services at large events. I am committed to developing both technical skills and service skills to enable myself to achieve success not only in my next job but throughout life.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tennis Coach
Ace Tennis Australia
02.2023 - 11.2025
Designed individualized practice plans that addressed the specific needs of each player to enhance skill development.
Facilitated team strategy sessions to improve overall game understanding and tactical awareness among players.
Coordinated tennis events, ensuring smooth execution and positive experiences for participants and their families.
Conducted performance analysis to assess player progress, adjusting training methods based on findings.
Maintained safety compliance by regularly reviewing equipment and court conditions to prevent injuries.
Implemented player development programs focused on both technical skills and mental resilience.
Managed client relationships effectively, addressing concerns and fostering a supportive training environment.
Planned and executed training sessions that balanced skill improvement with competitive readiness.
Evaluated player strengths and weaknesses, tailoring practice routines accordingly to optimize progress.
Food Service Volunteer
School Volunteer (St Peters Lutheran College)
07.2023 - 10.2025
Assisted in food preparation, ensuring adherence to health and safety standards.
Supported meal service operations, enhancing efficiency during peak times.
Participated in team meetings to coordinate event logistics and responsibilities.
Conducted inventory checks, ensuring proper stock levels for meal preparation.
Provided excellent customer service, addressing guest inquiries and concerns.
Maintained cleanliness of workstations and dining areas throughout events.
Education
High School Diploma -
St Peters Lutheran College
Brisbane, QLD
11-2025
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Patience and tolerance
Safety awareness
Food safety awareness
Conflict management
Service quality
Accomplishments
Directed Tennis programs to achieve state level results.
Oversaw the school's Tennis program.
Supervised team of 8 staff members.
Improved team productivity with morale-boosting incentives.
Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Selected to serve notable VIP guests for major private events.
Certification
RSA
Bronze Medallion (surf life saving award, first aid, resuscitation)
Junior Tennis Coaching Certificate
Interests
Cooking
Learning new cooking techniques and expanding my culinary skills
Adventure Travel
Passionate about balancing physical health with mental and emotional wellness
I participate in various sports activities for physical activity, camaraderie, and personal growth
Customer Experience Team Leader/ Duty Manager at Tennis World- Tennis AustraliaCustomer Experience Team Leader/ Duty Manager at Tennis World- Tennis Australia