Tajammul Syed
Woodroffe,NT
Summary
Having experience in retail, I am committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
Work History
Security and Crowd Control
Neptune Security
05.2024 - Current
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes for future events.
- Coordinated pre-event briefings to establish clear expectations and responsibilities among team members prior to each assignment''s commencement.
- Increased overall event satisfaction with efficient crowd management strategies.
- Enhanced public safety by effectively managing crowd flow at large-scale events.
Console Operator
United Fuel Station
08.2023 - Current
- Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
- Assisted customers in locating desired items, providing knowledgeable recommendations when necessary.
- Ensured timely fuel dispensing, resulting in reduced waiting times for customers.
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
Roadhouse Attendant
United Fuel Station
09.2023 - 02.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
Master of Engineering - Civil Engineering
Charles Darwin University
Casuarina, NT03.2023
Skills
- Patience and Tolerance
- Situational Awareness
- Customer Engagement
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
Timeline
Security and Crowd Control
Neptune Security
05.2024 - Current
Roadhouse Attendant
United Fuel Station
09.2023 - 02.2024
Console Operator
United Fuel Station
08.2023 - Current
Master of Engineering - Civil Engineering
Charles Darwin University
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