Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
years of professional experience
1
Certification
Work History
DeathRow Unchained Animal Rescue Shelter
Volunteer
05.2022 - Current
Job overview
Cared for animals by feeding, bathing and cleaning their enclosures
Monitored animals for behavioral problems and signs of health issues
Cleaned and sanitized cages and living areas to promote health and wellbeing
Monitored health of animals for signs of disease, illnesses or injuries and reporting any issues to shelter staff for resolution
Worked flexible hours across night, weekend and holiday shifts
Assisting and maintaining any shelters that requiring repairs
Providing any medication when needed
Conceiving and implementing new ideas
Pillow Talk
Retail Sales Associate
10.2023 - 02.2024
Job overview
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Increased sales revenue through effective product recommendations tailored to individual customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
IGA
Casual Employment
03.2022 - 04.2023
Job overview
Skilled at working independently and collaboratively in a team environment
Passionate about learning and committed to continual improvement
Demonstrated strong organizational and time management skills while managing multiple projects
Worked well in a team setting, providing support and guidance
Paid attention to detail while completing assignments
Welcomed customers and helped determine their needs
Helped customers complete purchases, locate items, and join reward programs
Built relationships with customers to encourage repeat business
Prepared salads, sandwiches and other fresh food for customers
Brew coffee and tea
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
Made food according to standard recipes with requested changes for customer satisfaction
Kept kitchen, counters cleaned and sanitized
Accurately operated cash register to process customer payments
Army
Recruit
07.2020 - 08.2021
Job overview
Basic training at Kapooka
Worked intensely as a part of a functional team to develop solutions and meet deadlines
Worked successfully with diverse groups to accomplish goals
Demonstrated self-reliance by meeting and exceeding work flow needs
Motivated and encouraged team members to achieve goals and communicate constructively and openly
Hogs Breathe
Waitressing
10.2018 - 03.2020
Job overview
Greeted customers, answered questions, and recommended specials
Checked on guests to ensure satisfaction and suggested add-on sales
Addressed concerns or complaints quickly and efficiently
Escalated more advanced issues to management when needed
Updated customers on menu changes and new menu options to maintain quality service relationships
Cleared tables and bussed dishes
Processed customer orders via the computer system and communicated with the kitchen staff
Helped maintain a clean and presentable store with regular cleaning and tidying
Worked effectively in fast-paced environments
Demonstrated strong organizational and time management skills while managing multiple projects
Paid attention to detail while completing assignments
Education
Carmel College
, Thornlands, QLD
10.2017
University Overview
Application and Effort
Carmel College
, Thornlands, QLD
10.2016
University Overview
Application and Effort
Carmel College
, Thornlands, QLD
10.2015
University Overview
Application and Effort
Skills
Communication
Multitasking
Time Management
Hard Working
Team Player
Eager to Learn
Friendly and Polite
Customer Service
Flexible Schedule
Goal Setting
Self Motivation
Certification
Animal First Aid, 01/2023
Responsible Serving of Alcohol, 01/2019
Certificate II in Hospitality, 01/2019
Carmel College - Application and Effort, 10/2017
Carmel College - Application and Effort, 10/2016
Carmel College - Application and Effort, 10/2015
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Sales Associate
Pillow Talk
10.2023 - 02.2024
Volunteer
DeathRow Unchained Animal Rescue Shelter
05.2022 - Current
Casual Employment
IGA
03.2022 - 04.2023
Recruit
Army
07.2020 - 08.2021
Waitressing
Hogs Breathe
10.2018 - 03.2020
Carmel College
Carmel College
Carmel College
Animal First Aid, 01/2023
Responsible Serving of Alcohol, 01/2019
Certificate II in Hospitality, 01/2019
Carmel College - Application and Effort, 10/2017
Carmel College - Application and Effort, 10/2016
Carmel College - Application and Effort, 10/2015
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