Takeisha Mason
Moruya
Summary
Dynamic and dedicated restaurant waiter with a proven track record at Ocean Palace, excelling in customer service and attention to detail. Recognized for enhancing guest experiences through effective menu knowledge and seamless food delivery. Committed to maintaining cleanliness and service quality, ensuring a welcoming atmosphere for all patrons.
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
Work History
Waitress
Crumb cafe
Batehaven
02.2026 - Current
- Provided excellent customer service in a fast-paced cafe environment.
- Took and processed orders accurately using the point-of-sale system.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with team members to ensure smooth operations during shifts.
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
Restaurant Waiter
Ocean Palace
Narooma
07.2025 - 10.2025
- Provided excellent customer service by promptly attending to guests' needs and requests.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Learned menu items and daily specials to effectively communicate with customers.
- Supported team members during busy shifts to ensure smooth operation of service.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Adapted to diverse customer preferences while maintaining a positive dining experience.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with team members to ensure smooth service during busy shifts.
- Monitored dining areas for cleanliness and promptly cleared empty dishes.
- Assisted in menu explanations, answering questions about ingredients and specials.
- Took customer orders accurately and relayed them to the kitchen staff.
Waitress
Casey cafe
Narooma
09.2021 - 12.2021
- Provided excellent customer service in a fast-paced cafe environment.
- Took and processed orders accurately using the point-of-sale system.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with team members to ensure smooth operations during shifts.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Dishwasher
Ni Siam
Narooma
01.2020 - 08.2020
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Cleaned dishes, utensils, and kitchen equipment efficiently during peak hours.
- Sorted and organized clean dishes for easy access by kitchen staff.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Followed safety protocols to ensure a safe working area for team members.
Education
Certificate 3 - Individual Support Course
Allfie
01.2026 - 03.2026
High School Diploma - Certificate 2
TAFE NSW
NSWSkills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Table setting
- Seating management
- Soft drink service
- Menu description knowledge
- Food service delivery
- Attention to detail
- Team collaboration
- Communication skills
- Table setting knowledge
Timeline
Waitress
Crumb cafe
02.2026 - Current
Certificate 3 - Individual Support Course
Allfie
01.2026 - 03.2026
Restaurant Waiter
Ocean Palace
07.2025 - 10.2025
Waitress
Casey cafe
09.2021 - 12.2021
Dishwasher
Ni Siam
01.2020 - 08.2020
High School Diploma - Certificate 2
TAFE NSW