Takunda Chiwara
Summary
Developed strong interpersonal and problem-solving skills in fast-paced team environment. Proven ability to handle multiple tasks efficiently while maintaining high level of customer service. Seeking to transition these transferrable skills into new field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Team Member
Officeworks
11.2024 - 02.2025
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
JD Sports
09.2023 - 03.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
McDonald
04.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Certificate III - Business
North Metropolitan TAFE
Perth, WA09-2024
Certificate II - Automotive Engineering
South Metropolitan TAFE
Perth, WA10-2023
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Time management
- Problem-solving
- Teamwork and collaboration
Certification
- First Aid Certification - American Red Cross or St. John Ambulance.
Timeline
Crew Team Member
Officeworks
11.2024 - 02.2025
JD Sports
09.2023 - 03.2024
McDonald
04.2022 - 03.2023
Certificate III - Business
North Metropolitan TAFE
Certificate II - Automotive Engineering
South Metropolitan TAFE
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