Tak Yee Lam
Perth,WA
Summary
Dynamic and results-oriented professional with a proven track record in educational and customer service roles. Excelled at Ace Kids Education Centre by enhancing student engagement and implementing effective teaching strategies. Skilled in cross-cultural communication and analytical thinking, adept at fostering collaboration and improving learning outcomes. Demonstrated excellence in peer mentoring and customer service, ensuring positive experiences.
Overview
8
8
years of professional experience
Work History
Tutorial Assistant
Ace kids Education Centre
Hong Kong
10.2018 - 11.2025
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Identified gaps in students' knowledge and developed targeted lessons to address these areas.
Private Tutor on Physics and Liberal Study
Self-employed
Hong Kong
02.2018 - 04.2025
- Provided feedback on assignments and projects completed by students outside of class time.
- Created and implemented intervention strategies or individualized education plans (IEPs).
Sales Associate
UGG express
Morley, WA
05.2023 - 12.2024
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained knowledge of sales and promotions, return policies and security practices.
All Round Crew
Kobe Teppanyaki & Bar
Perth, WA
11.2020 - 12.2023
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Food and Beverage Attendant
720 sweets and co. (Perth)
Perth, WA
08.2021 - 04.2022
- Replenished stocking stations with utensils, condiments and napkins.
- Managed inventory and restocked food and beverage supplies as needed.
- Trained staff on best practices for communicating with customers in a professional manner.
- Managed household errands and other essential duties.
Peer Tutor on Human Biology and Maths
Self-employed
Bentley, WA
07.2019 - 09.2019
- Instructed tutees on proper note taking methods, test preparation strategies, and time management skills.
- Supported diverse learners by adapting instruction based on individual needs or preferences.
Education
Year 12 Equivalent - Human Biology, Physics, Maths, ELACS
Western Australia University’s Foundation Program
Bentley, WA11-2019
Bachelor of Science - Physiotherapy
Bachelor of Science, Physiotherapy (Honours)
Bentley, WASkills
- Teaching strategies
- Peer mentoring
- Cross-cultural communication
- Student engagement
- Organization
- Technical skills
- Learning styles
- Collaboration
- Analytical and critical thinking
- Problem-solving
- Customer services
- Teamwork and collaboration
- Social perceptiveness
- Foreign languages
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native/ Bilingual
Accomplishments
- Human biology ATAR score: 95
- Physics ATAR score: 92
- Mathematics ATAR score: 98.5
Timeline
Sales Associate
UGG express
05.2023 - 12.2024
Food and Beverage Attendant
720 sweets and co. (Perth)
08.2021 - 04.2022
All Round Crew
Kobe Teppanyaki & Bar
11.2020 - 12.2023
Peer Tutor on Human Biology and Maths
Self-employed
07.2019 - 09.2019
Tutorial Assistant
Ace kids Education Centre
10.2018 - 11.2025
Private Tutor on Physics and Liberal Study
Self-employed
02.2018 - 04.2025
Year 12 Equivalent - Human Biology, Physics, Maths, ELACS
Western Australia University’s Foundation Program
Bachelor of Science - Physiotherapy
Bachelor of Science, Physiotherapy (Honours)
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