Tala Tufuga
St Kilda,VIC
Summary
I am young, motivated and enthusiastic to enter into the workforce, where I can gain hands-on industry experience and make a contribution to your company. I am a quick learner with a strong passion for helping others. I am a team player with strong communication skills and enjoy meeting new people and learning new skills also a open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
7
7
years of professional experience
Work History
Retail Sales Assistant
Jd Sports
Melbourne Central, Vic
10.2023 - Current
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Operated point-of-sale systems accurately to process payments from customers.
- Reported any discrepancies in inventory counts or pricing issues promptly.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Pick Packing Cold Storage
Linage
Laverton North, Vic
01.2023 - 09.2023
- Operated forklift to move and stack pallets of frozen goods in cold storage facility.
- Loaded and unloaded trucks with product from cold storage area.
- Maintained accurate inventory records for all products stored in the cold storage facility.
- Ensured that all safety protocols were followed while operating the forklift.
- Inspected equipment daily to ensure proper functioning and safety standards were met.
- Conducted regular maintenance on equipment as needed, such as cleaning, lubricating, and changing parts.
- Utilized RF scanner to accurately scan barcodes and enter data into computer system for tracking purposes.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Packaged, labeled and tagged goods before transfer.
- Checked shipments for damaged or incorrect items.
Retail Sales Assistant
Tk Max
Southern Cross, Vic
09.2022 - 03.2023
- Greeted customers and provided excellent customer service.
- Assisted customers with product selection to meet their needs.
- Operated the cash register, accepted payment, and issued receipts.
- Maintained an organized and clean store environment.
- Stocked shelves with merchandise according to company guidelines.
- Assisted in setting up displays for promotional items.
- Provided assistance to other departments when needed.
- Handled inventory control procedures such as cycle counts and stock replenishment.
- Resolved customer complaints in a professional manner.
- Demonstrated knowledge of store policies regarding payments, returns, and exchanges.
- Maintained accurate records of all transactions on the computer system.
- Adhered to all safety policies and regulations at all times.
- Provided support to colleagues in order to ensure smooth running of operations.
Picker Packer
Coles
Footscray, Vic
01.2022 - 08.2022
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Verified accuracy of picked items by comparing them against pick list.
- Stocked shelves with incoming merchandise as needed.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Inspected and verified shipments for accuracy and quality assurance.
- Labeled packages accurately with destination addresses for shipping purposes.
- Reported any damaged products to supervisor immediately upon discovery.
- Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
- Used handheld scanners to key in data for packages.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Food Assistance and Preparation
KFC
Keilor Downs , Vic
03.2019 - 12.2021
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Stocked service stations with food items such as condiments, salads, desserts, and beverages.
- Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
- Cooked a variety of foods according to customer orders or supervisors' instructions.
- Operated large-volume cooking equipment such as grills, deep fat fryers or griddles.
- Labeled containers with identifying information like date prepared and expiration dates.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Responded quickly to any requests from wait staff or management.
Food Assistance and Preparation
Hungry Jacks
Keilor Downs , Vic
02.2017 - 11.2018
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Stocked service stations with food items such as condiments, salads, desserts, and beverages.
- Worked in fast-paced, ever-changing environment.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Acquired new skills to support team and further accommodate customer needs.
- Observed food safety and sanitation protocols to reduce germ spread.
Education
11 - 12 -
CRC ST Albans
01.2020
yr 7 - 10 -
CRC ST Albans
01.2019
Barista and Food Handling Cert 2 -
Jesuit Community College
Skills
- Stock control
- Cash Register Operation
- Punctuality
- Customer Service
- Workplace Safety
- Complaint resolution
- Equipment Operation
- Attention to Detail
- Complex Problem-Solving
- Goal Setting and Achievement
- Clear Communication
- Product Knowledge
- Positive Attitude
- Data Collection
- Team Development
- Active Listening
- Adaptive team player
- High-energy attitude
- Client Relations
- Critical Thinking
Personal Attributes And Qualities
- Punctual and reliable
- Able to take directions well
- Able to work well in team environments
- Problem solver
- Natural communicator
- Approachable and friendly
Hobbies and Interests
- Cooking for others
- Fashion/beauty
- Listening to music
- Writing music
- Exercise and dance
References
Leanne Tanahil~ JD Sports Sales Assisant
Contact~0478050128
Timeline
Retail Sales Assistant
Jd Sports
10.2023 - Current
Pick Packing Cold Storage
Linage
01.2023 - 09.2023
Retail Sales Assistant
Tk Max
09.2022 - 03.2023
Picker Packer
Coles
01.2022 - 08.2022
Food Assistance and Preparation
KFC
03.2019 - 12.2021
Food Assistance and Preparation
Hungry Jacks
02.2017 - 11.2018
11 - 12 -
CRC ST Albans
yr 7 - 10 -
CRC ST Albans
Barista and Food Handling Cert 2 -
Jesuit Community College