Summary
Overview
Work History
Education
Skills
Personal Attributes And Qualities
Hobbies and Interests
References
Timeline
Generic

Tala Tufuga

St Kilda,VIC

Summary

I am young, motivated and enthusiastic to enter into the workforce, where I can gain hands-on industry experience and make a contribution to your company. I am a quick learner with a strong passion for helping others. I am a team player with strong communication skills and enjoy meeting new people and learning new skills also a open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

7
7
years of professional experience

Work History

Retail Sales Assistant

Jd Sports
Melbourne Central, Vic
10.2023 - Current
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Reported any discrepancies in inventory counts or pricing issues promptly.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Pick Packing Cold Storage

Linage
Laverton North, Vic
01.2023 - 09.2023
  • Operated forklift to move and stack pallets of frozen goods in cold storage facility.
  • Loaded and unloaded trucks with product from cold storage area.
  • Maintained accurate inventory records for all products stored in the cold storage facility.
  • Ensured that all safety protocols were followed while operating the forklift.
  • Inspected equipment daily to ensure proper functioning and safety standards were met.
  • Conducted regular maintenance on equipment as needed, such as cleaning, lubricating, and changing parts.
  • Utilized RF scanner to accurately scan barcodes and enter data into computer system for tracking purposes.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Packaged, labeled and tagged goods before transfer.
  • Checked shipments for damaged or incorrect items.

Retail Sales Assistant

Tk Max
Southern Cross, Vic
09.2022 - 03.2023
  • Greeted customers and provided excellent customer service.
  • Assisted customers with product selection to meet their needs.
  • Operated the cash register, accepted payment, and issued receipts.
  • Maintained an organized and clean store environment.
  • Stocked shelves with merchandise according to company guidelines.
  • Assisted in setting up displays for promotional items.
  • Provided assistance to other departments when needed.
  • Handled inventory control procedures such as cycle counts and stock replenishment.
  • Resolved customer complaints in a professional manner.
  • Demonstrated knowledge of store policies regarding payments, returns, and exchanges.
  • Maintained accurate records of all transactions on the computer system.
  • Adhered to all safety policies and regulations at all times.
  • Provided support to colleagues in order to ensure smooth running of operations.

Picker Packer

Coles
Footscray, Vic
01.2022 - 08.2022
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Verified accuracy of picked items by comparing them against pick list.
  • Stocked shelves with incoming merchandise as needed.
  • Organized stock on shelves in an orderly fashion for efficient retrieval.
  • Inspected and verified shipments for accuracy and quality assurance.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Reported any damaged products to supervisor immediately upon discovery.
  • Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
  • Used handheld scanners to key in data for packages.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

Food Assistance and Preparation

KFC
Keilor Downs , Vic
03.2019 - 12.2021
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Stocked service stations with food items such as condiments, salads, desserts, and beverages.
  • Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
  • Cooked a variety of foods according to customer orders or supervisors' instructions.
  • Operated large-volume cooking equipment such as grills, deep fat fryers or griddles.
  • Labeled containers with identifying information like date prepared and expiration dates.
  • Ensured that all health regulations regarding food handling were followed during preparation process.
  • Responded quickly to any requests from wait staff or management.

Food Assistance and Preparation

Hungry Jacks
Keilor Downs , Vic
02.2017 - 11.2018
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Stocked service stations with food items such as condiments, salads, desserts, and beverages.
  • Worked in fast-paced, ever-changing environment.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
  • Acquired new skills to support team and further accommodate customer needs.
  • Observed food safety and sanitation protocols to reduce germ spread.

Education

11 - 12 -

CRC ST Albans
01.2020

yr 7 - 10 -

CRC ST Albans
01.2019

Barista and Food Handling Cert 2 -

Jesuit Community College

Skills

  • Stock control
  • Cash Register Operation
  • Punctuality
  • Customer Service
  • Workplace Safety
  • Complaint resolution
  • Equipment Operation
  • Attention to Detail
  • Complex Problem-Solving
  • Goal Setting and Achievement
  • Clear Communication
  • Product Knowledge
  • Positive Attitude
  • Data Collection
  • Team Development
  • Active Listening
  • Adaptive team player
  • High-energy attitude
  • Client Relations
  • Critical Thinking

Personal Attributes And Qualities

  • Punctual and reliable
  • Able to take directions well
  • Able to work well in team environments
  • Problem solver
  • Natural communicator
  • Approachable and friendly

Hobbies and Interests

  • Cooking for others
  • Fashion/beauty
  • Listening to music
  • Writing music
  • Exercise and dance

References

Leanne Tanahil~ JD Sports Sales Assisant 

Contact~0478050128

Timeline

Retail Sales Assistant

Jd Sports
10.2023 - Current

Pick Packing Cold Storage

Linage
01.2023 - 09.2023

Retail Sales Assistant

Tk Max
09.2022 - 03.2023

Picker Packer

Coles
01.2022 - 08.2022

Food Assistance and Preparation

KFC
03.2019 - 12.2021

Food Assistance and Preparation

Hungry Jacks
02.2017 - 11.2018

11 - 12 -

CRC ST Albans

yr 7 - 10 -

CRC ST Albans

Barista and Food Handling Cert 2 -

Jesuit Community College

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