Summary
Overview
Work History
Education
Websites
Certification
Languages
Timeline
Generic

Talal Hamzeh

Sefton ,Nsw

Summary

Highly accomplished professional with expertise in electrical technology, IT customer support, media sales, and business analysis. Skilled in installing and maintaining electrical systems, reading technical diagrams, resolving complex issues, and exceeding sales targets. Strong educational background and certifications in business analysis, PLC programming, and community language

Overview

7
7
years of professional experience
1
1
Certification

Work History

Electrical Technician

Modcol
09.2022 - Current
  • Installed and maintained electrical systems, including wiring, lighting, power outlets, circuit breakers, and other electrical components, for residential commercial, and industrial clients.
  • Read and interpreted technical diagrams and schematics to determine the best way to install or repair electrical systems.
  • Ensured compliance with electrical codes and safety standards by performing regular inspections and tests on electrical equipment and systems.
  • Identified and resolved complex electrical issues by performing fault-finding,troubleshooting, and diagnostic testing, and provided timely and effective solutions to clients.
  • Install and set up electrical systems, focusing on IP boards, LP boards, PLCs, and wiring controllers.

IT Customer Support/ QA

AIY Experts Solutions
05.2020 - 09.2022
  • Managing daily activities of international automation software with 20k+ yearly subscribers
  • Supporting customers with basic technical support for current and past software releases
  • Managing a team of 5 support agents who are in different time zones across many countries
  • Initiating partnerships with leading service providers in industry.

Media Sales Representative

Major Events Media
06.2020 - 05.2021
  • Successfully sold advertising spots across European and Dubai markets, consistently exceeding sales targets and driving revenue growth.
  • Developed and executed strategic prospecting initiatives, identifying potential clients and establishing strong business relationships.
  • Engaged in prestigious events including : Venice Film Festival, Cannes Film Festival, Christmas Milano, Dubai Expo, and more, representing our brand and expanding network connections.
  • Collaborated with clients to understand their advertising needs and goals, creating tailored media solutions to maximize campaign effectiveness.
  • Demonstrated excellent negotiation skills to secure favorable deals and contracts, ensuring client satisfaction and long-term partnerships.

Business Analyst Intern

Paramount Engineering
06.2019 - 02.2020
  • Help plan and design business processes and make recommendations for improvement
  • Perform research and analysis in support of operations
  • Assist in resolving business issues using systems and data.

Store manager

The Bondi grocer
09.2016 - 12.2018
  • Improve profit and attain sales target of the supermarket
  • Recruit and interview new staff for the supermarket
  • Oversee receiving orders and stock control
  • Complete all the operational requirements of the store
  • Completed all point of sale opening and closing procedures, including checking the end of day balance of payments in the cash registers.

Education

Graduate Certificate - Software Engineering

General Assembly
Sydney, NSW
12.2022

Bachelor - Business Information Systems

Victoria University
Sydney, NSW
11.2018

Diploma - Electromechanical ENGINEERING

Conservatoire National Des Arts Et Metiers (CNAM)
Lebanon
10.2015

Certification

  • Australian Computer Society : Certified Business Analyst (2020)
  • Tripoli Robotics : PLC Programming (2021)
  • NAATI CCL: Credentialed Community Language- ENG/AR (2020)

Languages

English
Full Professional
French
Professional Working
Auslan
Elementary
Arabic
Native or Bilingual

Timeline

Electrical Technician

Modcol
09.2022 - Current

Media Sales Representative

Major Events Media
06.2020 - 05.2021

IT Customer Support/ QA

AIY Experts Solutions
05.2020 - 09.2022

Business Analyst Intern

Paramount Engineering
06.2019 - 02.2020

Store manager

The Bondi grocer
09.2016 - 12.2018

Graduate Certificate - Software Engineering

General Assembly

Bachelor - Business Information Systems

Victoria University

Diploma - Electromechanical ENGINEERING

Conservatoire National Des Arts Et Metiers (CNAM)

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Talal Hamzeh