Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Talana Gesling

Talana Gesling

Administrator
Penrith,NSW

Summary

Recently moving to western Sydney from the Blue mountains I’m a dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. I have a .

I enjoy team work and culture as well as having a self -motivated work ethic to perform effectively in independent or team environments

Overview

17
17
years of professional experience

Work History

Member Administrator

Hartley Farms
Hartley, NSW
01.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Co-Director

MAV - Mountain Audio Visual
11.2007 - 07.2022
  • Assisted senior leadership in managing all aspects of operations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established team priorities, maintained schedules and monitored performance.
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.
  • Led teams of up to 4 personnel, supervising daily performance as well as training and improvement plans.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

Certificate III - Medical Admin

TAFE NSW , Online
04.2015

High School Diploma -

Arthur Phillip High School, Parramatta, NSW
12.2002

Skills

  • Multitasking and Time Management
  • Microsoft Office
  • Market Trend Analysis
  • Online Advertising
  • Client Targeting
  • Property Showing Coordination
  • Multi-Line Telephone Systems
  • Property Tours
  • Relationship Building
  • Contract Processing
  • Bookkeeping
  • Scheduling
  • Office Administration
  • Recordkeeping and File Management
  • Information Management
  • Administrative Support
  • Customer Service
  • Document Control
  • Teamwork and Collaboration
  • Policy writing
  • Business Administration
  • MS Office

Additional Information

Work References

Shua Deamer - Office Manager/Co-ordinator - 0405 555 961

Marc Gesling- Owner at MAV - 0401 000 217

Timeline

Member Administrator - Hartley Farms
01.2024 - Current
Co-Director - MAV - Mountain Audio Visual
11.2007 - 07.2022
TAFE NSW - Certificate III, Medical Admin
Arthur Phillip High School - High School Diploma,

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