Summary
Overview
Work History
Education
Skills
Growth with Close CorpFoods
Timeline
BusinessDevelopmentManager
Taleah Irving

Taleah Irving

Horsham,VIC

Summary

Dynamic leader with a proven track record at Chris Close, excelling in team leadership and customer relationship management. Mastered complex problem-solving and staff development, enhancing customer satisfaction and business growth. Skilled in budget control and verbal communication, consistently achieving goals with a positive attitude and attention to detail.

Proficient manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in customer service.

Overview

4
4
years of professional experience

Work History

Manager at Close CorpFoods

Chris Close
09.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Cert II Carpentry

Platinum Institute
03.2023 - 12.2023
  • Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Completed installations of building structures, trim, flooring, and cabinetry.

Australian Post

Australian Post
05.2022 - 03.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

IGA

IGA
10.2022 - 12.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted customers with locating desired items, resulting in improved shopping experiences.
  • Supported team members during busy periods, ensuring smooth operations throughout the store.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Managed efficient cash register operations.

Mecure Ballarat

Mecure
01.2021 - 11.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Woodmans Hill Secondary Collage
Ballarat, VIC

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Management
  • Staff Development
  • Performance Management
  • Sales Techniques
  • Budget Control
  • Business Planning
  • Business Development
  • Teamwork and Collaboration
  • Customer Service
  • Problem Resolution
  • Positive Attitude
  • Attention to Detail
  • Problem-Solving
  • Hiring and Training
  • Customer Relationship Management
  • Staff Training
  • Goal Setting
  • Active Listening
  • Self Motivation
  • Shift Scheduling

Growth with Close CorpFoods

Sent to Horsham from Ballarat to help improve a store at just 17. That store is now thriving and has hit all weekly targets in the last few months. 

Timeline

Cert II Carpentry

Platinum Institute
03.2023 - 12.2023

IGA

IGA
10.2022 - 12.2022

Australian Post

Australian Post
05.2022 - 03.2023

Manager at Close CorpFoods

Chris Close
09.2021 - Current

Mecure Ballarat

Mecure
01.2021 - 11.2021

Woodmans Hill Secondary Collage

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