Taleah Taylor
Eagle Point,VIC
Summary
Qualified Personal Care Assistant with a solid background in providing compassionate and attentive care to clients. Expertise include supporting living activities comfortably by efficiently performing daily tasks such as bathing, feeding and toileting. Demonstrated proficiency in communication and patience, fostering positive environment for clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Stretton Park
02.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Helped with feeding and monitoring intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Kitchen Hand
The Gippsland Hotel
04.2023 - 07.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Learned other teammates' work tasks to train as backup.
Retail Assistant
Woolworths
01.2021 - 12.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Answered incoming calls and emails to provide product information, features and benefits.
- Supported team members during peak hours to ensure smooth store operations.
- Provided training and guidance to new staff, ensuring high level of service quality.
- Facilitated product returns and exchanges, maintaining customer satisfaction and loyalty.
Waitress
Port Campbell Hotel
05.2018 - 04.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Year 7-11 -
Sale College
Sale, VICCertificate III - Individual Support
Alfie
Melbourne, VIC07-2024
Skills
- Grooming and personal hygiene assistance
- Emotional support and behaviour management
- First aid and CPR trained
- Patient lifting techniques and heavy lifting
- Incident reporting
- Toileting, bathing and dressing assistance
- COVID-19 safety policies and documentation
- Adaptable under pressure
- Dementia and elderly care
Certification
Working with children's check
Responsible service of Alcohol
CPR and First Aid trained
Timeline
Personal Care Assistant
Stretton Park
02.2024 - Current
Kitchen Hand
The Gippsland Hotel
04.2023 - 07.2023
Retail Assistant
Woolworths
01.2021 - 12.2022
Waitress
Port Campbell Hotel
05.2018 - 04.2019
Year 7-11 -
Sale College
Certificate III - Individual Support
Alfie
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