Motivated Team Member committed to contributing to business success. Experienced in providing high-quality service. Focused on customer satisfaction and team productivity. Excellent communication skills and willingness to learn.
Overview
3
3
years of professional experience
Work History
Team Member
McDonalds
01.2023 - 03.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Maintained productive, efficient approach to all tasks.
Operated register to process payments and collect cash payment for order totals.
Sales Assistant
Telstra Shop
10.2022 - 12.2022
Established rapport with customers using active listening and interpersonal skills.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Fielded customer questions to share information about products, availability, and pricing.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Assistant
Lovisa
10.2021 - 09.2022
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Established rapport with customers using active listening and interpersonal skills.
Fielded customer questions to share information about products, availability, and pricing.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Monitored customers for signs of security concerns and escalated issues to management.
Sales Assistant
McDonalds
01.2021 - 10.2021
Established rapport with customers using active listening and interpersonal skills.
Recommended complementary purchases to customers, increasing revenue.
Prioritized helping customers over completing other routine tasks in store.
Developed strong rapport with customers and created positive impression of business.
Managed efficient cash register operations.
Assistant
Ekkas Hairdressing Salon
09.2019 - 01.2020
Greeted guests in with friendliness and professionalism.
Assisted manager in all aspects of business operations.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Maintaining a clean environment.
Shampooing, conditioning and applying hair treatments.
Adhered to Work Place Health and Safety Guidelines.
Education
Certificate IV - Crime And Justice Studies
Unity College
10.2021
Certificate I - Construction
Trinity College
Beenleigh, QLD
10.2021
Year 12 Graduate -
Trinity College
Beenleigh, QLD
10.2021
Certificate II - Skills For Work And Vocational Pathways
Trinity College
Beenleigh, QLD
09.2021
Skills
Teamwork and Collaboration
Call Centre Operations
Computer Skills
Following Instructions
Retail Transactions
Product Knowledge
Cash Register Systems
Safety Understanding
Willingness to Learn
Stocking and Replenishing
Cooperative Relationships
Safe Work Practices
Clear Communication
Timeline
Team Member
McDonalds
01.2023 - 03.2023
Sales Assistant
Telstra Shop
10.2022 - 12.2022
Sales Assistant
Lovisa
10.2021 - 09.2022
Sales Assistant
McDonalds
01.2021 - 10.2021
Assistant
Ekkas Hairdressing Salon
09.2019 - 01.2020
Certificate IV - Crime And Justice Studies
Unity College
Certificate I - Construction
Trinity College
Year 12 Graduate -
Trinity College
Certificate II - Skills For Work And Vocational Pathways