Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taleaha Hicks

Collingwood Park,QLD

Summary

Motivated Team Member committed to contributing to business success. Experienced in providing high-quality service. Focused on customer satisfaction and team productivity. Excellent communication skills and willingness to learn.

Overview

3
3
years of professional experience

Work History

Team Member

McDonalds
01.2023 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.

Sales Assistant

Telstra Shop
10.2022 - 12.2022
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Sales Assistant

Lovisa
10.2021 - 09.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored customers for signs of security concerns and escalated issues to management.

Sales Assistant

McDonalds
01.2021 - 10.2021
  • Established rapport with customers using active listening and interpersonal skills.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.

Assistant

Ekkas Hairdressing Salon
09.2019 - 01.2020
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Maintaining a clean environment.
  • Shampooing, conditioning and applying hair treatments.
  • Adhered to Work Place Health and Safety Guidelines.

Education

Certificate IV - Crime And Justice Studies

Unity College
10.2021

Certificate I - Construction

Trinity College
Beenleigh, QLD
10.2021

Year 12 Graduate -

Trinity College
Beenleigh, QLD
10.2021

Certificate II - Skills For Work And Vocational Pathways

Trinity College
Beenleigh, QLD
09.2021

Skills

  • Teamwork and Collaboration
  • Call Centre Operations
  • Computer Skills
  • Following Instructions
  • Retail Transactions
  • Product Knowledge
  • Cash Register Systems
  • Safety Understanding
  • Willingness to Learn
  • Stocking and Replenishing
  • Cooperative Relationships
  • Safe Work Practices
  • Clear Communication

Timeline

Team Member

McDonalds
01.2023 - 03.2023

Sales Assistant

Telstra Shop
10.2022 - 12.2022

Sales Assistant

Lovisa
10.2021 - 09.2022

Sales Assistant

McDonalds
01.2021 - 10.2021

Assistant

Ekkas Hairdressing Salon
09.2019 - 01.2020

Certificate IV - Crime And Justice Studies

Unity College

Certificate I - Construction

Trinity College

Year 12 Graduate -

Trinity College

Certificate II - Skills For Work And Vocational Pathways

Trinity College
Taleaha Hicks