Taleaha Hicks
Collingwood Park,QLD
Summary
Motivated Team Member committed to contributing to business success. Experienced in providing high-quality service. Focused on customer satisfaction and team productivity. Excellent communication skills and willingness to learn.
Overview
3
3
years of professional experience
Work History
Team Member
McDonalds
01.2023 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Sales Assistant
Telstra Shop
10.2022 - 12.2022
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Assistant
Lovisa
10.2021 - 09.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
Sales Assistant
McDonalds
01.2021 - 10.2021
- Established rapport with customers using active listening and interpersonal skills.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
Assistant
Ekkas Hairdressing Salon
09.2019 - 01.2020
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Maintaining a clean environment.
- Shampooing, conditioning and applying hair treatments.
- Adhered to Work Place Health and Safety Guidelines.
Education
Certificate IV - Crime And Justice Studies
Unity College
10.2021
Certificate I - Construction
Trinity College
Beenleigh, QLD10.2021
Year 12 Graduate -
Trinity College
Beenleigh, QLD10.2021
Certificate II - Skills For Work And Vocational Pathways
Trinity College
Beenleigh, QLD09.2021
Skills
- Teamwork and Collaboration
- Call Centre Operations
- Computer Skills
- Following Instructions
- Retail Transactions
- Product Knowledge
- Cash Register Systems
- Safety Understanding
- Willingness to Learn
- Stocking and Replenishing
- Cooperative Relationships
- Safe Work Practices
- Clear Communication
Timeline
Team Member
McDonalds
01.2023 - 03.2023
Sales Assistant
Telstra Shop
10.2022 - 12.2022
Sales Assistant
Lovisa
10.2021 - 09.2022
Sales Assistant
McDonalds
01.2021 - 10.2021
Assistant
Ekkas Hairdressing Salon
09.2019 - 01.2020
Certificate IV - Crime And Justice Studies
Unity College
Certificate I - Construction
Trinity College
Year 12 Graduate -
Trinity College
Certificate II - Skills For Work And Vocational Pathways
Trinity College