Taleaha Olsen

Hired during the busy Christmas trading period, delivering exceptional customer service in a fast-past retail environment. Demonstrated strong skills in operating POS systems, cash handling, and assisting customers with jewellery selections to create a personalised shopping experience. Worked collaboratively within a team to maintain stock levels, ensure store presentation standards, and meet sales targets under high-pressure conditions

Delivered exceptional in-flight service and safety compliance across domestic routes. Conducted emergency and security checks, managed passenger boarding and disembarkation, and provided comprehensive safety briefings. Prepared and secured the cabin for all flight phases, served food and beverages including business class service, and ensured passenger comfort by responding promptly to enquires.

Maintained high standards of cleanliness in galleys and lavatories and assisted with aircraft turnarounds. Demonstrated excellent teamwork, professional presentation, communication, and adaptability, frequently responding to short notice roster changes to ensure operational continuity.

Prepared a wide range of specialty coffees to a high standard in a fast-paced cafe environment, consistently meeting customer expectations during peak morning and lunchtime rushes. Managed opening and closing duties independently on weekends, ensuring the cafe was well prepared for service and maintained cleanliness throughout operations. Demonstrated efficiency, attention to detail, and strong customer service skills while balancing multiples tasks in a busy environment.

Led daily cafe operations in a very fast paced environment, preparing high quality coffee and beverages while ensuring excellent customer service. Guided and supported team members, maintained cafe presentation, and managed inventory replenishment to support smooth service.

Operated POS systems, processed cash transactions, and assisted across multiple departments, including the kitchen to meet operational demands. Built strong rapport with regular and new customers, fostering a welcoming atmosphere and enhancing the overall customer experience.

Provided high-standard cleaning services to a portfolio of private clients, rotating between households on a weekly schedule. Maintained exceptional attention to detail and consistently exceeded client expectations, often completing additional tasks beyond initial requirements. Built strong, trusting relationships through reliability, discretion, and commitment to delivering outstanding results. Demonstrated a strong work ethic and perfectionist approach, ensuring each property was left in immaculate condition.

Client references available on request.

Provided meticulous housekeeping services at a 4.5 star resort, ensuring guest rooms and facilities met premium cleanliness and presentation standards. Responsibilities included stripping and remaking beds, laundering and preparing linen, sanitising bathrooms and kitchens, cleaning balconies and all surfaces, restocking amenities and chemicals. Conducted detailed inspections on interior and exterior areas and performed in house guest services, such as replenishing amenities and linen. Developed expertise across all aspects of housekeeping while maintaining efficiency and attention to detail in high-end hospitality environment.

Delivered high standard housekeeping services at a 4.5 star resort, ensuring all guests rooms and facilities were cleaned and presented to luxury standards. Duties included making beds, cleaning bathrooms and kitchens, sanitising balconies and windows and restocking amenities throughout guest areas. Collaborated effectively within a team and occasionally stepped into board-leading responsibilities. Additionally supported resort functions and conferences, assisting with bar service, preparing coffee and serving three-course meals to over 200 guests.

Provided excellent customer service in a busy supermarket environment over a three year period. Perforimg a variety of roles including checkout operations, service desk assistance and self service supervision. Managed cash handling and operated computerised tills with barcode scanners while maintaining strong product knowledge to assist customer enquires. Supported stock replenishment across shelves, fridges and freezers and regularly assisted additional departments when required to ensure smooth store operations.