Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Taleesha Marshall

Toowoomba,QLD

Summary

I am an organized and dedicated individual with a proven track record of providing exceptional customer service in a fast past environment. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. I am a self-motivated person and have an excellent work ethic to ensure I perform effectively in both independent or team environments.

Overview

5
5
years of professional experience

Work History

Dental Front Office Coordinator

Herries Street Dental
06.2020 - Current
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Answered a high volume of telephone calls which involved offering office information, answering questions, and directing calls to staff.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
  • Helped patients complete necessary medical forms and documentation.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Hospitality Worker

Theo's Bakery
11.2018 - 06.2020
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Reduced risks by maintaining clean and organized work environment.
  • Trained new staff members on proper customer service and hospitality policies.

Education

High School Diploma -

St Ursula's College
Toowoomba, QLD
11.2018

Skills

  • Staff Leadership - I work well within a team, helping by contributing ideas and running team meetings
  • Office Coordination
  • Optimizing workflow efficiency, prioritizing tasks and meeting deadlines
  • Experience with Microsoft Word, Excel, POS systems and Dental Software
  • Meticulous and detail orientated with an eye for accuracy
  • Reliable and trustworthy

Additional Information


Megan Kitchener

Practice Manager - Herries St Dental

Ph: 0412132041

m_kitchener@optusnet.com.au

Timeline

Dental Front Office Coordinator

Herries Street Dental
06.2020 - Current

Hospitality Worker

Theo's Bakery
11.2018 - 06.2020

High School Diploma -

St Ursula's College

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Taleesha Marshall