Taleha Bartkowski
Booie,QLD
Summary
Dedicated and well-experienced Allied Health Assistant offering proven skills in allied health assessments and treatments, administrative tasks and following delegation from Allied Health Professionals. Detail-oriented, responsive and proficient in routine care of residents. Confident in working independently and in a team environment to complete assigned work load, by using effecting planning and communication skills. Committed to up skilling and continuing professional development to excel in the Allied Health profession.
Overview
12
12
years of professional experience
Work History
Allied Health Assistant
Darling Downs Health
Wondai , QLD
02.2024 - Current
- Work within the scope of an Allied Health Assistant and model behaviors that align with Darling Downs Health values.
- Work independently or in a team environment to complete delegated tasks, ensuring safety standards are met.
- Participated in continuing education programs related to allied health practices.
- Collaborated with allied health professionals and provide feedback to ensure quality patient care.
- Effective communication amongst Nursing staff.
- Document patient information accurately in the electronic health record system, following legal quidelines and organisational procedure.
- Communicate with patients to determine feelings, need for assistance or social and emotional support.
- Build client relationships and rapport.
Personal Banker
Westpac Banking Corporation
Toowoomba , QLD
07.2017 - 02.2024
- Processed loan applications according to established guidelines.
- Approached prospective clients through emails and cold calling to consistently meet sales targets.
- Educated customers on variety of retail products and digital solutions, enhancing customer experience.
- Provided customer service to clients, including answering questions and resolving issues.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Used job-related software and computer to collect and record customer deposits, fees and issue receipts.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Maintained and built strong client relationships through quality, personalized interactions.
- Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
- Maintained accurate records of all transactions conducted throughout the day.
- Reviewed existing accounts for accuracy of information and compliance with regulations.
- Recognized transaction needs and educated clients on service and digital channels to assist with self-service.
- Maintained position of trust and responsibility by keeping customer business confidential.
Veterinary Nurse
Total Care Vets & Pets
Dalby , QLD
02.2012 - 02.2015
- Educated clients on proper animal health care techniques, nutrition, preventative medicine.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Followed precise feeding instructions and schedules for animals under care.
- Provided emotional support to pet owners dealing with difficult diagnoses or treatments.
- Performed dental prophylaxis, radiographs and other diagnostic imaging procedures under the direction of a veterinarian.
- Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
- Coordinated with other animal healthcare staff members to ensure quality patient care.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted laboratory tests and collected specimens for analysis.
- Dispensed medication as directed by veterinarian or veterinary technician supervisor.
- Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
- Documented, logged and secured controlled drugs to properly fill prescriptions and administer medications.
- Observed animals for any changes in behavior or condition that may indicate illness or injury.
Enrolled Nurse
Placement (St Vincent's Aged Care, Dirranbandi Hospital & St Vincent's Private Hospital)
Toowoomba , QLD
07.2020 - 26/06/23
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Understood and followed oral and written directions.
- Maintained schedule of class assignments to meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Assisted with patient requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached patients and engaged in conversation through use of effective interpersonal and people skills.
- Effective in maintaining schedule for own patient load, following care plans and providing medications.
- Worked successfully with diverse group of coworkers to accomplish goals.
- Sort further information in regards to process of procedures, using Hospital computers.
Education
HLT54115 Diploma of Nursing -
Tafe Queensland
06-2023
FNSASIC302 Develop, Present And Negotiate Client Solutions -
Westpac Banking Corporation
01-2018
FNSASIC301 Establish Client Relations And Analyse Needs -
Westpac Banking Corporation
01-2018
Certificate IV in Veterinary Nursing -
Open Colleges
01-2016
Certificate II in Animal Studies -
Animal Industries Resource Centre
01-2013
Certificate II in Business -
Dalby State High School
Dalby01-2012
Certificate of Education Queensland -
Dalby State High School
Dalby, QLD11-2012
Skills
- Attention to Detail
- Interpersonal Skills
- Patient Satisfaction
- Positive Attitude
- Clear Communication
- Computer Literacy Skills
- Commitment to ongoing Professional Development
REFERENCES
Karen Bell
Darling Downs Health Line Manager
0448 068 812
ddh_residentialagedcareah@health.qld.gov.au
Kellie Walker
Director of Nursing - Forestview Residential Aged Care Facility
4169 2600
don_wondai@health.qlg.gov.au
Timeline
Allied Health Assistant
Darling Downs Health
02.2024 - Current
Enrolled Nurse
Placement (St Vincent's Aged Care, Dirranbandi Hospital & St Vincent's Private Hospital)
07.2020 - 26/06/23
Personal Banker
Westpac Banking Corporation
07.2017 - 02.2024
Veterinary Nurse
Total Care Vets & Pets
02.2012 - 02.2015
HLT54115 Diploma of Nursing -
Tafe Queensland
FNSASIC302 Develop, Present And Negotiate Client Solutions -
Westpac Banking Corporation
FNSASIC301 Establish Client Relations And Analyse Needs -
Westpac Banking Corporation
Certificate IV in Veterinary Nursing -
Open Colleges
Certificate II in Animal Studies -
Animal Industries Resource Centre
Certificate II in Business -
Dalby State High School
Certificate of Education Queensland -
Dalby State High School
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