Talei Sikiti Rabo
4/127A Lindesay Street, Campbelltown,NSW
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
20
20
years of professional experience
Work History
Warehousing Logistics, Pick Packing
Labour Power Agency
01.2023 - Current
By Grace Christian Church
01.2015 - Current
- Excellent Customer Service obtain and evaluate information to handle products and service inquiries
- Respond promptly to customer inquiries
- Deal directly with customers either by telephone, electronically of face to face
- Handling and resolving customer complaints
- Accounts Receivable (Finance duties/Invoicing/credit/dealing with customers)
- Purchasing Officer (Managing ordering/stock take, company expenses.)
- Highly experienced in dealing with finding solutions for clients/couriers
- Enjoy Interacting with people/customers/couriers on a daily basis
- Highly experienced working using new system JDE accounts/purchasing/customer program
- Highly experienced using Laboratory Information Management Systems
- Trainer on how to use the accounts, purchasing system
Merieux NutriSciences Pty Ltd Silliker Australia P/L
01.2005 - Current
- Excellent Customer Service Skills
- Excellent Communication Skills
- Excellent Team Player
- Excellent Phone Manner
- Positive “Can do Attitude”
- Great “People person”
- Respect of “Awareness” of cultural diversity
- Well groomed in presentation
- Good Data Entry
- Good Computer Literacy
- Good Organisational Skills
- Able to work unsupervised
- Hosting Functions/Events
Picking Packer
Labour Power Agency
06.2023 - 12.2023
Customer Service
Qantas Ground Services
07.2018 - 04.2020
- Ticketing
- Assist passengers with self service check-in kiosks
- Inspect and verify customer documentation
- Manage passenger baggage processing including handling calculating fee if applicable
- Assist passengers through arrival check-in processing including supporting passengers with special requirements such as unaccompanied minors and VIP and wheel chair passengers needed assistance
- Direct passengers through Customs, Immigration and Quarantine
- Comply with Qantas SOP
- Operate computers and special equipment such as air-bridge, scanners and airline specific software
- Maintain the highest standards of safety and security at all times
- Produced work related documentation at all times
Customer Service Attendant
Sydney Cricket and Sports Ground Trust
01.2016 - 05.2017
- Ensure guests enter the venue safely and directed efficiently towards their seats
- Ensure dress regulations for specific areas are followed and consistent with expectations
- Excellent problem solving skills
- Can safely and efficiently evacuate members of the public in an emergency situation without difficulty
- Monitor guest behaviour and handle guest behaviour problems
- Reporting guests problems relating to responsible service of alcohol, intoxication levels, lengthy queues and other problem that may arise
Education
Certificate III - Business Administration
• BANKSTOWN COLLEGE
Sydney, NSW02-2005
High School Diploma -
Endeavour Sports High School
Sydney, NSW10-2004
Certificate IV - Community Services And Youth
SUTHERLAND COLLEGE GYMEA CAMPUS
Sydney, NSW01-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Critical thinking
- Verbal communication
- Calm under pressure
Languages
Fiji
Full Professional
English
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteering with youth sports programs as a Athletics Coach and Run programs for church activities for youth
- Spending time with my two children
Timeline
Picking Packer
Labour Power Agency
06.2023 - 12.2023
Warehousing Logistics, Pick Packing
Labour Power Agency
01.2023 - Current
Customer Service
Qantas Ground Services
07.2018 - 04.2020
Customer Service Attendant
Sydney Cricket and Sports Ground Trust
01.2016 - 05.2017
By Grace Christian Church
01.2015 - Current
Merieux NutriSciences Pty Ltd Silliker Australia P/L
01.2005 - Current
Certificate III - Business Administration
• BANKSTOWN COLLEGE
High School Diploma -
Endeavour Sports High School
Certificate IV - Community Services And Youth
SUTHERLAND COLLEGE GYMEA CAMPUS
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