Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taleisha Hawkes

Pakenham,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals. I am a customer-minded professional committed to safety and service and am knowledgeable and polished in customer service with excellent communication and writing skills.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Black2blonde Hair & Beauty Supplies
01.2023 - Current
    • Greeted customers and helped with product questions, selections, and purchases.
    • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
    • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
    • Developed professional relationships with customers to increase loyalty, retention and rapport.
    • Managed efficient cash register operations.
    • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Senior Stylist

Meika Salon
01.2021 - 01.2022
    • Played key role in stylist team recruitment, hiring and training activities to improve overall team effectiveness.
    • Developed loyal following of clients by providing high-quality services.
    • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
    • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
    • Processed payments, entering sales in register for prompt customer service.

Apprentice Hairdresser

Blake & Co.
12.2018 - 12.2021
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Answered telephone calls to provide information and schedule new appointments.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.

Education

Certificate III - Hair Dressing

Chisholm Institute
Berwick, VIC
08.2022

High School Education -

Officer Secondary College
Officer, VIC
12.2015

Skills

  • Speech Clarity
  • Critical Thinking
  • Administer First Aid
  • Customer Assistance
  • Available Nights, Weekends and Holidays
  • Team Cooperation
  • Energy and Physical Stamina
  • Excellent Written and Verbal Communication
  • Food and Beverage Service

References

Kelly Walsh 

Employer at Blake & Co. 

0411342334 | Blake.co.hairdressing@gmail.com


Brooke Repcen 

Employer at Meika Salon 

0412279673 | Brookerepcenhair@outlook.com 




Timeline

Retail Sales Associate

Black2blonde Hair & Beauty Supplies
01.2023 - Current

Senior Stylist

Meika Salon
01.2021 - 01.2022

Apprentice Hairdresser

Blake & Co.
12.2018 - 12.2021

Certificate III - Hair Dressing

Chisholm Institute

High School Education -

Officer Secondary College

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Taleisha Hawkes