Taleisha Perfect
West End,QLD
Summary
Organized and dependable job seeker with proven track record of providing financial and travel services to clients while managing complex transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offering great time management and task prioritization skills. Seeking a full-time position that offers professional challenges. Ready to help achieve company goals.
Overview
5
5
years of professional experience
Work History
Loan Support Specialist
Lisa Kathryn Cody
02.2021 - Current
- Certified Commissioner of Declarations
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Explained very technical financial information to applicants in easy to understand language.
Receptionist
Landy James PTY LTD
07.2020 - 02.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents. And completing data entry requirements.
Travel Consultant
Flight Centre Travel Group
04.2019 - 07.2020
- Worked closely with clients to understand unique needs and meet specific travel desires - handling sensitive information with professionalism and discretion.
- Organized domestic and international trips for individual, family and business traveller's.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed travel details for each reservation.
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
- Collected, handled and documented payments for travel services and associated fees.
- Collaborated with colleagues to create and promote special travel packages.
- Trained new staff and administrative support on customer service, recordkeeping and travel planning procedures.
Education
High School Diploma -
St Margaret Marys College
Townsville, QLDPartial Study - Bachelor of Physiotherapy -
James Cook University
Townsville, QLD2017
Skills
- Referral Network Development and Company Branding
- Loan Processing Coordination and File Maintenance
- Regulations, Compliance and Product Knowledge
- Attention to Detail and Decision Making
- Strong Customer Service and Support
Timeline
Loan Support Specialist
Lisa Kathryn Cody
02.2021 - Current
Receptionist
Landy James PTY LTD
07.2020 - 02.2021
Travel Consultant
Flight Centre Travel Group
04.2019 - 07.2020
High School Diploma -
St Margaret Marys College
Partial Study - Bachelor of Physiotherapy -
James Cook University