Taleya Harris
Central Coast,NSW
Summary
Customer-oriented Sales Administrator with a background in dealing with customer requests, managing multiple priorities and problem-solving skills. Experienced in resolving customer disputes and processing sales orders and contracts. Organized professional recognized for superior work ethic and positive attitude.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Administrator
Belle Property Central Coast
Killcare, NSW
10.2021 - Current
- Manage all property administration from sign up to sale.
- Produced contracts, reports, letters, and proposals for clients.
- Organized promotional events and interacted with community to increase sales volume.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Liaise with vendors, purchasers and solicitors regarding particulars of the pre and post sale
activity of the property. - Central point for the control of marketing for all properties.
- Prepare marketing campaigns for all properties and ensure all advertising deadlines are met.
- Induction of new agents and administrators with database and administration process.
- Be up-to-date with legislative compliance and ensure the business is adhering to it.
- Sign off on all compliance requirement of every property files at sign up and exchange to ensure sales coordinators are adhering to the legislative requirements of the office of fair trading and our business.
- Prepare a marketing schedule of events and send to vendors.
- Act as the “Master User” (main administrator and liaison officer) for the database.
- Coordinate agent attendance for photography, floor plan, copywriting, virtual tours/photo montages, and stylists for each property.
Section Waitress
The Wildflower Bar and Dining at Bells Killcare
Killcare, New South Wales
10.2020 - 10.2021
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Prepared tables, rolled silverware and polished glassware for optimal presentation.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Provided service for large functions such as weddings and conferences.
- Attended guests needs by providing them with room service as well as poolside service.
- Efficiently worked in the Bells Bakery, some duties includes restocking products, unpacking orders, serving customers with the pos system, barista duties and keeping it immaculate.
Food and Beverage Attendant
San Churro Chocolateria
Erina, New South Wales
04.2018 - 10.2020
- Took on the role as floor manager which required me to train new staff members, order new retail products each week, create gift packs, conducted stock intake weekly, consistently came up with new ideas to make the floor area run smoothly and more efficient.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Babysitter
Emma Gilbert, green point
, New South Wales
06.2016 - 05.2019
- Coordinated different types of activities to enhance physical and intellectual development.
- Assisted children with homework assignments and special projects across different subjects to promote academic success.
- Discussed any specific child wants, needs and interests with parents.
- Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
- Accompanied children to parks and remained in attendance for child safety.
- Oversaw children's' chores, teaching life skills and encouraging initiative.
Head
Norah
11.2016 - 01.2017
- Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Used downtime to prepare ingredients and restock supplies for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
High School Diploma -
Brisbane Water Secondary College
Woy Woy 11.2019
Skills
- Food Safety
- Cash Handling
- Food running
- Menu memorization
- Guest Services
- Data Entry
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- Dependable and Responsible
- Attention to Detail
- Organization and Time Management
- Health and Safety Standards
- Staff supervision
- Food preparation and safety
Certification
Responsible Service of Alcohol (RSA)
Certificate of Registration (Real Estate)
Class 2 Real Estate Licence (Currently undergoing)
Timeline
Sales Administrator
Belle Property Central Coast
10.2021 - Current
Section Waitress
The Wildflower Bar and Dining at Bells Killcare
10.2020 - 10.2021
Food and Beverage Attendant
San Churro Chocolateria
04.2018 - 10.2020
Head
Norah
11.2016 - 01.2017
Babysitter
Emma Gilbert, green point
06.2016 - 05.2019
High School Diploma -
Brisbane Water Secondary College