Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Talha Sagheer

Auburn,NSW

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Rashay's
05.2023 - 12.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Advanced Diploma - Construction Engineering

Campbell Institute
43-45 Morison St, Parramatta NSW 2150

Equivalent To 12 Years - Medical Informatics

PGC College
09.2020

Skills

  • Customer Relationship Management (CRM)
  • Client Relations
  • Problem-Solving Abilities
  • Customer Service

Languages

Urdu
Native or Bilingual
English
Full Professional
Hindi
Full Professional

Timeline

Customer Service Representative

Rashay's
05.2023 - 12.2023

Advanced Diploma - Construction Engineering

Campbell Institute

Equivalent To 12 Years - Medical Informatics

PGC College
Talha Sagheer