Talha Sohail
Melbourne,Australia
Summary
Dynamic professional with a proven track record at Coles, excelling in customer service and stock management. Adept at enhancing sales through effective promotions and maintaining optimal inventory levels. Strong communicator and reliable team player, skilled in POS systems and operations management, ensuring a seamless customer shopping experience. Dependable professional with a track record of success, attention to detail, and a proactive mindset. Seeks opportunities to improve processes and workflows for the team's benefit. Conscientious, hardworking, and excels at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Team Member
Coles
07.2024 - Current
- Customer Service Excellence: Provided high-quality customer service, resolving queries and issues promptly to ensure customer satisfaction
- Assisted customers in locating products
- Sales and Promotion: Participated in promotional campaigns to maximize sales
- Engaged with customers to inform them about current offers and discounts, contributing to an increase in sales during promotional periods
- Stock Management: Efficiently managed inventory by restocking shelves, conducting stock takes, and maintaining optimal stock levels to ensure product availability
- Team Collaboration: Worked collaboratively with team members to achieve daily sales targets and operational goals
- Cash Handling and POS Operations: Operated the Point of Sale (POS) system accurately for transaction processing
- Handled cash and card payments, ensuring accuracy in transactions and daily cash reconciliation
- Health and Safety Compliance: Ensured compliance with health and safety regulations within the store, contributing to a safe shopping environment
Intern
Canteen Stores Department
07.2021 - 08.2021
- Supported inventory management tasks, including stock verification, ordering, and maintaining optimal stock levels to meet customer demand
- Participated in the pricing and labelling of goods, ensuring accuracy and compliance with CSD guidelines
- Contributed to the improvement of store layouts and product displays, enhancing the shopping experience for customers
Education
BACHELOR OF Cybersecurity - CYBERSECURITY
Deakin University
Deakin Burwood08-2027
High School Diploma -
FCCU
Pakistan07-2023
Skills
- Communication & Coordination
- Stock Management
- LIFO & FIFO
- Project Management
- Supply Chain Management
- Accounts
- Cash Management
- Customer Service
- Team Management
- Operations Management
- Project Analysis
- Attention to detail
- Team collaboration
- Dependability and reliability
- POS systems
References
Available on Request
Timeline
Team Member
Coles
07.2024 - Current
Intern
Canteen Stores Department
07.2021 - 08.2021
BACHELOR OF Cybersecurity - CYBERSECURITY
Deakin University
High School Diploma -
FCCU
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