Tali Leckie
Richmond
Summary
In all my years of working, I’ve built strong relationships with all customers and all my colleagues. I often receive positive feedback for my kindness, friendliness, clear communication and professionalism. I manage and attend all open for inspections and listings independently.
I always bring a warm, kind hearted energy into any conversation I have, and if any conflict was to raise, I stay calm and stay relatable - as I find that it comforts people in hard times to be just kind and relatable.
Overview
7
7
years of professional experience
Work History
Leasing Agent
Melbourne Real Estate
04.2024 - Current
- Conduct regular open for inspections, private viewings, and follow-up communication with prospective tenants
- Manage ongoing communication with property owners and tenants, ensuring a high standard of service and timely updates
- Carry out routine property inspections, documenting condition reports and coordinating necessary maintenance
- Create, manage, and promote online property listings, ensuring accuracy and engagement
- Answer high volumes of phone and email enquiries, providing prompt, professional responses and solutions
Administrative Receptionist
Luxe Property
08.2023 - 04.2024
- Greeted clients and visitors professionally, creating a warm and welcoming front of house experience
- Answered high volumes of incoming calls and emails, redirecting enquiries efficiently and accurately
- Maintained office supplies, ordered stock, and supported daily office operations
- Assisted with onboarding new staff and coordinating office communications
- Provided administrative support to various departments as needed
- Maintained confidentiality and professionalism in handling sensitive information
Property Management Assistant
Buxton Stonnington
12.2022 - 08.2023
- Supported the property managers with the day to day management of residential rental portfolios
- Coordinated open homes, routine inspections, entry and exit condition reports, and maintenance follow ups
- Assisted with lease preparation, renewals, rent collection tracking, and tenant application processing
- Maintained up-to-date records in property management systems (e.g. PropertyMe, Console, InspectRealEstate)
- Helped streamline administrative workflows and supported the team in high-volume periods
Receptionist
Buxton Stonnington
04.2022 - 12.2022
- Acted as the first point of contact for clients, visitors, and staff, delivering a professional and approachable front-desk experience
- Managed high call volumes, handling general enquiries, redirecting calls, and booking appointments
- Performed daily administrative duties including filing, data entry, scanning, and email correspondence
- Assisted with onboarding processes and maintained accurate staff and client records
- Processed incoming and outgoing mail, deliveries, and courier arrangements
- Maintained a calm and composed manner under pressure, especially during busy periods or when resolving client concerns
Waitress
Rock Paper Scissors
01.2021 - 04.2022
- Greet customers with a welcoming attitude and seat them
- Take food orders with POS system
- Run food and drinks to each table
- Answering the phone for questions, reservations and takeaway orders
- Secure payment with either cash or Efpos system
- Clean tables, dirty dishes, cutlery etc
- Occasionally make coffees with the coffee machine
- Engaging with customers while taking takeaway orders
- Help with food preparation
- Greeted and escorted guests to tables, fostering warm welcome
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
- Managed closing duties such as counting money and cleaning
- Demonstrated excellent customer service skills while working in a fast-paced environment
Food & Beverage Attendant
Crown
01.2019 - 01.2021
- Greet customers with a bright and welcoming attitude
- Take the customers orders
- Running food and drinks to each table
- Occasionally making alcoholic drinks
- Table setting
- Engaging with each customer
Sales Associate
Footlocker
09.2018 - 12.2019
- Greeting customers with a warm welcoming
- Engaging with each customer
- Shoe fitting
- Collecting the correct shoe
- Unboxing and organizing new shipment
- Giving excellent customer service skills
- Time management skills
- Working in high pressure and busy environments
Intern
Travel & Tourism- Clockwise Consulting
08.2018 - 04.2019
- Working on Excel Spreadsheets
- Organizing business travel events
- Engaging with people at conferences and events
- Engaging with people for new contacts
- Calling and booking places for events
- Answering calls
- Admin work
Education
High School Diploma -
Quaker Valley High School
Pittsburgh, PASkills
- Exceptional Customer Service – I’m Confident, Warmhearted, Relatable, and professional when engaging with clients and the public
- Strong Communication – Clear and effective verbal and written communication
- Relationship Building – Skilled at building trust and relationships with clients, tenants, owners, colleagues, and anyone else that I encounter
- Conflict Resolution – Always calm under pressure and able to de-escalate difficult situations with empathy, clarity and kindness
- Time Management – Efficiently manage multiple all my daily appointments, inspections, and admin tasks
- Adaptable & Resilient – I thrive in fast-paced, changing environments I am confident with last-minute changes, and always will raise a hand to help
- Cultural Awareness – Well world traveled, I’m comfortable interacting with people from any diverse backgrounds
- Team Collaboration – Supportive and dependable team player A big reason why I love to come into work is the people who I work with; maintaining a strong, and trusting relationship with my team
Timeline
Leasing Agent
Melbourne Real Estate
04.2024 - Current
Administrative Receptionist
Luxe Property
08.2023 - 04.2024
Property Management Assistant
Buxton Stonnington
12.2022 - 08.2023
Receptionist
Buxton Stonnington
04.2022 - 12.2022
Waitress
Rock Paper Scissors
01.2021 - 04.2022
Food & Beverage Attendant
Crown
01.2019 - 01.2021
Sales Associate
Footlocker
09.2018 - 12.2019
Intern
Travel & Tourism- Clockwise Consulting
08.2018 - 04.2019
High School Diploma -
Quaker Valley High School
Similar Profiles
Izzy MorelIzzy Morel
Employee Experience Lead at Melbourne Real EstateEmployee Experience Lead at Melbourne Real Estate
Wendy TruongWendy Truong
Director at Melbourne Real EstateDirector at Melbourne Real Estate
Samantha BrownleeSamantha Brownlee
Sales Assistant to Director at Bolton Estate AgentsSales Assistant to Director at Bolton Estate Agents
Bradley HallBradley Hall
Independant Filmmaker at Thanks Dad ProductionsIndependant Filmmaker at Thanks Dad Productions
Holland DixonHolland Dixon
Sales, Marketing and Content Intern at Nutrition PreferredSales, Marketing and Content Intern at Nutrition Preferred