Tali Roulston
Edgeworth,Nsw
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families I am an Organised and dependable candidate successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals. I am seeking and hoping too maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
Eagleton Ridge Disability Services
03.2021 - Current
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assessed risk factors of patients and made referrals for further services.
- Facilitated support groups for patients and families dealing with chronic illnesses.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Collaborated with healthcare providers to drive continuity of care.
- Developed individual treatment plans and provided counseling to patients.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Aged Care Worker
Uniting Care
07.2023 - 10.2023
- Promoted social interaction for isolated seniors through engaging group activities.
- Administered medications according to doctor''s orders, maintaining accurate records for safety purposes.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities, running errands, and household chores.
- Advocated passionately for the rights of older adults, working tirelessly toward improving aged care standards across the sector.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built strong relationships with clients to deliver emotional support and companionship.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Utilized strong problem-solving skills to address challenging situations with empathy and professionalism.
- Monitored clients' overall health and well-being and noted significant changes.
- Continually updated knowledge in aged care practices by attending professional development courses regularly.
- Received consistent positive feedback from residents and their families due to exceptional care delivery.
- Completed regular check-ins and progress report for each client.
Youth Care Worker
Allambi Care
01.2022 - 01.2023
- Implemented behavior modification techniques to foster positive growth and change in troubled youths.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Documented data and completed accurate updates to case records.
- Attended treatment team meetings to discuss youth's mental and behavioral progress.
- Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
- Maintained accurate case records, ensuring compliance with organizational policies and state regulations.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Completed clear and concise documentation of youth behavior and actions.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Barista Manager
Our Taste Of Greece
03.2016 - 09.2021
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Resolved customer concerns promptly and professionally, ensuring continued patronage and loyalty to the brand.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Motivated staff to perform at peak efficiency and quality.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Monitored customer feedback to improve barista performance and customer service.
Education
Year 11 -
Kotara High School
Adamstown, NSWSkills
- Worker Supervision
- Personal Care
- Family Member Counseling
- Electronic Medical Record Software
- Certified in CPR/AED
- Household chores
- Critical Thinking
- Social Research
- Medical Advocacy
- Community Health Services
- Independent Living Support
- Care Documentation
- Managing records
- Paperwork Organization
- Computer Skills
- Documentation and Recordkeeping
- Documentation And Reporting
- Emotional Support
- Respite Care
- Housekeeping and meal preparation
- Housekeeping skills
- Incident Reports
- Therapeutic Interventions
- Treatment Plan Modification
- Conflict Negotiation
- Fact Checking and Investigation
- Substance Abuse Prevention
- Individual Support Plans
- Problem-Solving
- Mental Health Crisis Response
Timeline
Aged Care Worker
Uniting Care
07.2023 - 10.2023
Youth Care Worker
Allambi Care
01.2022 - 01.2023
Disability Support Worker
Eagleton Ridge Disability Services
03.2021 - Current
Barista Manager
Our Taste Of Greece
03.2016 - 09.2021
Year 11 -
Kotara High School
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