Tali Smith
Pottsville
Summary
Dynamic professional with extensive experience in office administration and customer service, notably at Inservio Pty Ltd. Demonstrated expertise in improving operational efficiency and ensuring compliance across various processes. Proficient in Microsoft Office applications and effective in client communication, leading to high-quality service delivery and successful issue resolution. Proven track record of enhancing productivity and maintaining standards in fast-paced environments.. Passionate about delivering results and fostering positive stakeholder relationships.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrator – Health Services
Inservio Pty Ltd
Frenchs Forest
09.2021 - 10.2023
- Managed office administration and daily operations
- Maintained accurate records and documentation
- Responded to phone and email enquiries
- Assisted with reporting and reconciliations
- Delivered high-level customer service
Educator
Dee Why Kindergarten
Sydney
03.2017 - 07.2021
- Maintained records and documentation
- Communicated with families
- Ensured compliance with regulations
Administrative Assistant – International Operations
Cheeki Holdings
Sydney
09.2019 - 11.2019
- Managed international orders
- Processed invoices using Xero
- Coordinated logistics
Data Entry Clerk
Maui Jim Sunglasses
Sydney
02.2019 - 09.2019
- Data entry using SAP
- Customer and shipping liaison
Owner / Business Manager
Baggio Pizzeria
01.2014 - 12.2015
- Managed operations, staff and finances
Marketing Assistant
The Coca-Cola Company
06.2007 - 10.2012
- Supported marketing initiatives
- Maintained reporting
Education
Diploma of Early Childhood Education and Care -
01.2018
Cambridge English Certificate -
01.2016
Bachelor of Business - Marketing
01.2008
SAP Training -
Coca-Cola
Skills
- Office Administration Support
- Client & Stakeholder Communication
- Coordination of Records, Reports & Documentation
- Scheduling, Follow-ups & Task Prioritisation
- Compliance-Focused Administration
- Customer Service & Issue Resolution
- Microsoft Office (Word, Excel, Outlook)
- SAP
- Xero
References
References available upon request.
Certification
Current NSW Drivers licence
Reliable vehicle
Willing to work towards NSW Class 2 Real Estate Licence
Reliable vehicle
Willing to work towards NSW Class 2 Real Estate Licence
Timeline
Administrator – Health Services
Inservio Pty Ltd
09.2021 - 10.2023
Administrative Assistant – International Operations
Cheeki Holdings
09.2019 - 11.2019
Data Entry Clerk
Maui Jim Sunglasses
02.2019 - 09.2019
Educator
Dee Why Kindergarten
03.2017 - 07.2021
Owner / Business Manager
Baggio Pizzeria
01.2014 - 12.2015
Marketing Assistant
The Coca-Cola Company
06.2007 - 10.2012
Diploma of Early Childhood Education and Care -
Cambridge English Certificate -
Bachelor of Business - Marketing
SAP Training -
Coca-Cola