Talia Kapetanellis

• Monitored team performance during practices and games, providing feedback to the coach when necessary.
• Organised sports equipment for practices and games.
• Collaborated with other coaching staff members during training sessions.
• Encouraged players to work hard while maintaining a fun atmosphere at practice sessions.
• Developed relationships with players to understand their needs better.
• Provided support to players by helping them improve their individual skills.

First Grade Player

• Communicate with diverse group of fellow athletes, coaches, and game officials to maintain positivity and good sportsmanship.
• Mentored younger athletes, helping develop and improve skills.
• Listened to coaches, trainers and support staff and implemented suggestions to enhance team contributions.
• Maintained optimal physical fitness levels through active training, nutritional optimization and positive lifestyle choices.
• Showed discipline and responsible nature during and outside of competitions.
• Attended all scheduled practices and training sessions to maintain peak athletic performance.

23/24: Youth Development Contract

24/25: Professional Contract

• Maintaining proper nutrition and hydration before, during, and after practice or games.
• Working collaboratively with medical staff when recovering from an injury.
• Making adjustments during the game based on feedback from coaches and observations of opposing teams' defence or offence.
• Developing relationships with teammates that foster a positive team environment.
• Analysing plays from previous games to identify areas of improvement.
• Performing physical conditioning activities to enhance strength, agility, speed, and endurance.
• Staying up-to-date on league rules and regulations pertaining to player conduct.
• Communicating clearly with teammates on the field to ensure successful execution of plays.
• Consistently demonstrating strong leadership qualities both on the field and off the field.
• Engaging in post-game analysis with coaching staff to evaluate performance and make improvements for future games.
• Responding promptly to requests from media representatives for interviews or appearances.
• Participating in community outreach events such as charity drives or public appearances.
• Representing the organisation professionally at all times in public settings.
• Actively promoting team spirit by engaging fans through social media platforms or other outlets.
• Completing paperwork related to contracts, endorsements, or other professional obligations.
• Participated in different community-based events, including event to meet and engage with fans.
• Respectfully spoke to and mingled with fans and members of the press.
• Memorised playbook and formations for offensive and defensive plays while remaining adaptable to evolving game dynamics.
• Attended sponsor special events to sign autographs and promote products.
• Worked with nutritionists, coaches and personal trainers to maintain healthy diet focused on optimising athletic performance.
• Accepted constructive criticism from coaches and teammates to improve skills.

• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Provided administrative support to staff members, including typing letters, filing documents, and scanning and copying documents when necessary.
• Answered and directed incoming calls using multi-line telephone system.
• Responded to inquiries from internal staff members regarding office operations.
• Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Maintained a neat reception area by organising materials and tidying up furniture.

• Took orders accurately and communicated them to the kitchen staff promptly.
• Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
• Answered questions regarding menu items, special offers and other restaurant information.
• Resolved customer complaints promptly in order to maintain high levels of satisfaction.
• Assisted in seating guests and ensuring they were comfortable.
• Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
• Managed reservations for guests who wished to dine at the restaurant.
• Attended staff meetings to discuss upcoming events or promotions at the restaurant.
• Maintained knowledge of daily specials and promotions offered by the restaurant.
• Provided customer service to ensure satisfaction throughout their dining experience.
• Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
• Monitored inventory levels for all items used in the hospitality area.
• Restocked supplies of condiments, beverages and other items as needed.
• Served food and drinks to customers in a timely manner.
• Checked on customers regularly to ensure satisfaction with meals and services.
• Assisted in training new hospitality workers on proper procedures for providing quality customer service.
• Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
• Handled alcohol service for guests over age of 21.
• Responded promptly to guest inquiries and resolved issues to maintain high service standards.