Talia Kotsopoulos
Campsie,NSW
Summary
Adept at problem-solving and customer relations, learnt and practiced through experience at Coles Supermarket and Lofitis Dulwich Hill Real Estate. Excelled in roles requiring critical thinking through the use of Microsoft Excel/ PowerPoint, Word, significantly enhancing client satisfaction and operational efficiency. Demonstrate a strong ability to manage complex tasks and communicate effectively to customers and clients, driving towards positive outcomes. Committed to ensuring customer satisfaction by providing exceptional service and support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Customer Service Representative and Cashier/Online Shopper
Coles Supermarket
04.2023 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained strong leadership skills by managing situations from start to finish.
- Developed strong communication skills through helping and providing support to all customers
- Worked flexible hours across night, weekend, and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
Agent Assistant/Office Administrator
Lofitis Dulwich Hill Real Estate
10.2021 - 05.2022
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Processed applications and paperwork in accordance with state and federal laws.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
High School Diploma -
Kingsgrove North High School
Kingsgrove, NSW09.2023
Skills
- Problem-solving abilities
- Customer Service
- Sales expertise
- Critical Thinking
- Problem Resolution
- Filing
- Microsoft PowerPoint, Microsoft Excel
- Customer Relations/ Client Relations
- Active Listening
- Excellent communication skills
- Paperwork Processing
Timeline
Customer Service Representative and Cashier/Online Shopper
Coles Supermarket
04.2023 - Current
Agent Assistant/Office Administrator
Lofitis Dulwich Hill Real Estate
10.2021 - 05.2022
High School Diploma -
Kingsgrove North High School
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