Talia Percival
Sydney,NSW
Summary
Experience with diverse manual tasks ensuring operational efficiency. Utilises effective teamwork and problem-solving skills to maintain productivity and achieve goals. Knowledge of safety protocols and best action, contributing to reliable and secure work setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business, Risk and Compliance Co-Worker
IKEA
01.2025 - Current
- Monitored security cameras and conducted regular walk-throughs to ensure property security.
- Enhanced security by monitoring and controlling access to different areas of the store.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Improved overall security posture through regular monitoring, analysis, and reporting of security logs.
- Maintained compliance with federal and internal security standards.
- Provided security incident triage and response.
- Conducted regular risk assessments and implemented effective security protocols.
- Performed security audits to identify gaps in compliance and store security, and develop action plans for addressing deficiencies.
Retail Sales Associate
Bras N Things
09.2022 - Current
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Supported store management in planning and executing seasonal promotions and sales events.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Used in-store system to locate inventory and place special orders for customers.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Education
Bachelor of Arts - Security Studies
Macquarie University
Sydney, NSW11-2026
Skills
- Attention to detail
- Multitasking abilities
- Excellent communication
- Critical thinking
- Calm under pressure
- Problem resolution
- Decision-making
- Organisation and time management
- Thinking outside the box
- Fast learner
Certification
- NSW Security Industry License
- Certified First Aider
- CPR trained
Can provide certificates if requested.
Timeline
Business, Risk and Compliance Co-Worker
IKEA
01.2025 - Current
Retail Sales Associate
Bras N Things
09.2022 - Current
Bachelor of Arts - Security Studies
Macquarie University
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