Talia Prime

Leadership: Assumed responsibility as acting manager during the manager's absence, effectively directing daily operations. Duties included task delegation, team training, customer issue resolution, and store opening and closing.

Stock Management: Processing incoming stock, replenishment and regular stock audits.

Store Organisation and Cleanliness: Conducted daily cleaning and recovery to uphold a tidy and orderly store environment.

Resolving Customer Complaints: Effectively listening and communicating with customers to resolve issues and complaints.

Autonomously Opening and Closing the Store: Using daily cash up sheets and balancing the register.

Visual Merchandising: Executed floor and range updates in alignment with planograms.

Personal Styling: Delivered tailored style recommendations to customers, catering to their individual needs and personal preferences.

Use of POS system: Worked with POS system to place orders and secure payments.

Menu Expertise and Recommendations: Presented menu items and offered tailored suggestions, particularly for customers with food allergy considerations.

Hygiene and Organization: Upheld restaurant cleanliness and organization standards.

Beverage Preparation and Service: Prepared and served a variety of juices and blended drinks.

Equipment Management and Maintenance: Effectively managed, operated, set up, and ensured the cleanliness of food preparation equipment.

Monitoring Store KPIs: Maintained a clear understanding of daily, weekly, and monthly store targets, closely tracking daily progress towards achieving these objectives.

Achieving Store KPIs: Contributed to achieving sales and performance targets for the store.

Effective Visual Merchandising: Carried out range updates and promotions.

Individually Opening and Closing the Store: Performed morning setup and evening closure duties, including tidying up and balancing the cash register.

Completion of Store Promotional Directives: Successfully implemented store promotions, arranging sales displays in alignment with guidelines and planograms.

Working Under Pressure: Managed customer needs and completed essential tasks during busy periods of high customer traffic.

Customer Service: Offered attentive customer service on the retail floor, promptly addressing inquiries and providing necessary support and guidance.

Teamwork: Utilised strong communication, conflict resolution, and problem-solving skills to effectively work within a team environment.

Stock Management: Maintained inventory levels by replenishing products on the sales floor as needed.
Effective Time Management: Successfully balanced work and school commitments through strong organizational skills.