Talia Thompson
SMOKO,VIC
Summary
Proven professional with a track record of enhancing customer satisfaction at Ritchie's IGA Supermarket, adept in cash handling and customer service. Demonstrates exceptional work ethic and integrity, alongside strong verbal communication skills. Excelled in fostering customer relationships, significantly contributing to repeat business with professionalism and courtesy.
Overview
5
5
years of professional experience
Work History
Cashier
Ritchies IGA Supermarket
11.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Dishwasher
Coral Lee Cafe
03.2019 - 01.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Education
VCE
Bright P 12 College
Bright, VIC11.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer Relations
- Written and verbal communication
- Professionalism and Courtesy
Timeline
Cashier
Ritchies IGA Supermarket
11.2020 - Current
Dishwasher
Coral Lee Cafe
03.2019 - 01.2020
VCE
Bright P 12 College
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