Talia Zaldivar
NORTH BONDI,NSW
Summary
Well-organized and dedicated professional with a strong background in customer service and time management. Excels in high-pressure environments, adept at multitasking and addressing diverse customer needs. Seeking to leverage experience and communication skills to deliver exceptional service as part of [Cafe Name]'s team.
Overview
8
8
years of professional experience
Work History
Leisure & Lifestyle Coordinator
Montefiore
01.2024 - Current
- Organize activities, events and outings for people living in a care facility
- Developed customized wellness plans to improve clients'' overall health and wellbeing.
- Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent followups.
Health Care Assistant
William Sanders
01.2022 - 01.2023
- Provided compassionate care and assistance to improve patients' quality of life
- Assisted with meal service and feeding, ensuring patients' nutritional needs were met
- Responded to patient call lights promptly and addressed needs with empathy and efficiency.
Caregiver
Glengarry Hospital
01.2019 - 01.2022
- Offered personalized care and companionship to clients with varying needs
- Assisted clients with daily activities, promoting independence and well-being
- Ensured clients' hygiene needs were met through bathing, dressing, and grooming support.
Team Leader
McDonald's
01.2016 - 01.2020
- Provided training and support to new team members, fostering a positive work environment
- Engaged directly with customers to enhance their dining experience and address any concerns.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
Health Care Certification -
Camosun College
12.2019
Skills
- Exceptional customer service skills
- Ability to thrive in fast-paced environments
- Strong multitasking and organizational abilities
- Attention to detail and problem-solving skills
- Familiarity with food safety and hygiene practices
Timeline
Leisure & Lifestyle Coordinator
Montefiore
01.2024 - Current
Health Care Assistant
William Sanders
01.2022 - 01.2023
Caregiver
Glengarry Hospital
01.2019 - 01.2022
Team Leader
McDonald's
01.2016 - 01.2020
Health Care Certification -
Camosun College