Taliah Cook
Townsville
Summary
Organized and dependable employee successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. team player who is determined to build and gain new experiences through working with others in the industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Childcare Worker
Educating Kids Early Learning Centre
03.2023 - Current
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Planned and guided age-appropriate tasks like reading, crafts and painting activities
- Preparing food and snacks
- Engage in positive interaction with children to build confidence and self esteem
- Ensuring children are safe and their needs are met
Sandwich Artist
Sandwich Chefs
02.2022 - 03.2023
- Assisted customers in choosing menu items by providing food complementing information.
- Operated manual and electric appliances to peel, slice, and trim food.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Trained team members to prepare sandwiches and other items according to instructions.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Greeted guests, promoted specials, and took orders.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Restocked and rotated stock in display case to mitigate stock loss.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Kept workplace clean and organized in line with restaurant policies.
- Accurately operated cash register to process customer payments.
Waitress
Capitol Regent Restaurant
09.2019 - 01.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
No Degree -
Heatley Secondary College
Townsville, QLDNo Degree -
Townsville Christian College
Townsville, QLD11.2021
Skills
- Great communication skills
- Extensive problem solving skills and abilities within a cafe environment and when interacting with children
- Customer service
- Ability to work collaboratively with others
- Experience in leadership positions both schooling and volunteer
- Ability to cultivate a positive atmosphere in the workplace
Certification
- Certificate 3 Training - 2023 - Current
- Safe Sleep Course completed 2023- current
- Food Safety Course completed 2023 - current
- Cpr Certificate completed 2023 - current
- Child Protection Training completed 2023 - current
Refrences
Julian Wong
Manager
Capitol Regent Restaurant
Phone: 0402 662 412
Jackie Rouen
Current Room Lead Educator
Phone: 0475 767 756
Timeline
Childcare Worker
Educating Kids Early Learning Centre
03.2023 - Current
Sandwich Artist
Sandwich Chefs
02.2022 - 03.2023
Waitress
Capitol Regent Restaurant
09.2019 - 01.2021
No Degree -
Heatley Secondary College
No Degree -
Townsville Christian College
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