Taliah Pitman

- Create excel spreadsheets

- Update spreadsheets

- Create job count on Microsoft word

- Answer phone calls

- Create invoices/Send invoices

- Book jobs

- Organise trades week schedule

- Call clients

- Manage end of month KPI’S

- Data Entry

- Verify client details, and update records

- Handle billing and payment

- Ordered trades materials

- Follow up on orders

- Meet end dates

- Filing

- General Administration

- Customer Service

- Updating Spreadsheets

- Assisting accounts

- Booklet organisation

- Directed calls to appropriate individuals and departments

- Ensured efficient and timely replenishment of sales floor merchandise

- Provide excellent customer service to cultivate loyalty and satisfaction

- Determined customer needs by asking relevant questions and listening actively to the responses

- Completed all cleaning

- Stock and organising task in assigned sales area

- Resolved all customer complaints in a professional manner while prioritising customer satisfaction

- Customer Service

- Cash handling

- Communicating with customers

- Answering incoming calls

- General cleaning

- Set up advertising signs and displays on shelves, counters and tables

- Consistently provide professional, friendly and engaging service

- Dealing with different customers at once

- Book gym classes

- Set up memberships

- Book swimming lessons

- Check members in

- Update members details

- Excel spreadsheets

- Answer calls

- Take customers payment