Talida Ionescu
Kellyville,NSW
Summary
Dependable and enthusiastic retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Willing to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
RETAIL SALES ASSISTANT
CASEYS TOYS
12.2022 - Current
- Participated in staff training sessions to enhance product knowledge and improve sales skills.
- Maintained a clean, organized store environment for an inviting shopping experience for customers.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Managed efficient cash register operations.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Being adaptable to solve any problems that arise with ease.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Collaborated with team members to achieve monthly sales targets and objectives.
ASSISTANT STORE MANAGER
CHRISTMAS WAREHOUSE
09.2023 - 01.2024
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Assisted the Store Manager in analysing sales data to identify trends and make informed decisions for improving overall store performance.
- Experience organising, counting, and banking the companies profits.
- Took part in opening and setting up the store and training the new employees.
- Dealt efficiently and accordingly with any potential issues that may have arisen on the job in a calm and professional manner.
- Was required to fix many computer, eftpos machine and system errors.
- Have experience opening and closing the store.
- Have great experience responding to customers on the phone about enquiries and problems.
RETAIL SALES ASSISTANT
CHRISTMAS WAREHOUSE
11.2022 - 12.2022
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
- Developed leadership skills.
- Lifted heavy objects daily, such as tree boxes and pallets.
- Balanced and organised cash register by handling cash, counting change, and storing coupons.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
Education
Undergraduate - Accounting
Macquarie University
Sydney, NSW10.2027
High School Diploma -
Castle Hill High School
Castle Hill, NSW10.2022
Skills
- Great Time Management
- Reliable, Honest, Dependable and Responsible
- Excellent Written and Verbal Communication
- Merchandise Receiving and Handling
- Strong ability to work as a team member
- Friendly, Positive and Outgoing
- Great multitasker and problem solver
- Able to adapt with ease
- Exceeding Customer Expectations
Certification
- Certified Safety - White Card
- Certified -Working with children check
- First aid certificate, First aid coach Sydney
- Certified- National Police Check
HOBBIES
I enjoy art/painting, reading, swimming and dancing, acting, hanging out with friends and making the most of every moment.
Reference
Linda Clarin
0404384550
Timeline
ASSISTANT STORE MANAGER
CHRISTMAS WAREHOUSE
09.2023 - 01.2024
RETAIL SALES ASSISTANT
CASEYS TOYS
12.2022 - Current
RETAIL SALES ASSISTANT
CHRISTMAS WAREHOUSE
11.2022 - 12.2022
Undergraduate - Accounting
Macquarie University
High School Diploma -
Castle Hill High School