Talii Cornish
Gold Coast,QLD
Summary
Professional and friendly with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Head of Compliance QLD and VIC
Kool Kids Training College
02.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Streamlined office processes for improved efficiency and time management.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Managed multiple inboxes
- Cloud Assess Enrolments and support across 4 different states and their separate funding's (QLD, VIC, SA and NSW)
- File audits: Completions and Cancellations SA, VIC, QLD and NSW
- DESBT AVETMISS Reporting QLD
- STELA AVETMISS Reporting SA
- STS AVETMISS Reporting NSW
- RPL/GAP Enrolments QLD
- STS NSW Finance
- EOM Finalizing of units for KPIs and reporting per state
- International Student Enrolments
- First Aid Enrolments (HLTAID009, HLTAID012)
- Supporting trainers in the field with student enrolments and issues
- Axcelerate SUM Reports
- Cloud Assess Data Reports
RECEPTIONIST
Star Smile Dentist
09.2020 - 01.2022
- Confirmed appointments, communicated with clients and updated client records
- Managed multiple tasks and met time-sensitive deadlines
- Answered central telephone system and directed calls accordingly
- Received and routed business correspondence to correct departments and staff members
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments
- Supported various administrative duties by proofreading, transcribing and invoicing
- Liaised with vendors, contractors and professional services personnel to properly process orders
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
SALES ASSISTANT
The Just Group
10.2019 - 09.2020
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Helped customers locate products and checked store system for merchandise at other sites
- Completed orders and organized product deliveries to meet customer timetables
- Input credit and debit card payments in POS system to complete purchases
- Assisted customers with prompt and polite support in-person and via telephone
- Maintained records related to sales, returns and inventory availability
- Prioritized tasks and projects to meet tight deadlines
- Presented information to customers, peers and management.
CAFE ALL-ROUNDER
Vintage Grind
10.2017 - 02.2018
- Carried out day-to-day duties accurately and efficiently
- Worked flexible hours; night, weekend, and holiday shifts
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Proved successful working within tight deadlines and fast-paced atmosphere
- Served customers and followed outlined steps of service
- Maintained energy and enthusiasm in fast-paced environment.
Education
Certificate IV - Business Administration And Management
Grow Training Group
Gold Coast02.2023
Bachelor of Government & International Relations - International Relations
Griffith University
Gold Coast, QLD06.2020
Skills
- Positive Attitude and Energetic
- Reliable and Punctual
- Multi-Line Phone Systems
- Data Entry and Database Software
- Verbal and Written Communication
- Documentation and Reporting
- Customer Service-Oriented
- Attention to Detail
- Multitasking and Prioritization
- Records Management
Timeline
Head of Compliance QLD and VIC
Kool Kids Training College
02.2022 - Current
RECEPTIONIST
Star Smile Dentist
09.2020 - 01.2022
SALES ASSISTANT
The Just Group
10.2019 - 09.2020
CAFE ALL-ROUNDER
Vintage Grind
10.2017 - 02.2018
Certificate IV - Business Administration And Management
Grow Training Group
Bachelor of Government & International Relations - International Relations
Griffith University
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