Summary
Overview
Work History
Education
Skills
Professional Development
Community Service
Hobbies and Interests
Timeline
Generic
Talina Wilson

Talina Wilson

Coledale,NSW

Summary

With my professional drive and enthusiastic attitude, I pride myself on being a self-starter delivering unforgettable and exceptional experiences. A serious multitasker who remains calm under pressure, sees the big picture and is mindful of meeting deadlines, working to budgets and achieving business objectives. I love what I do and motivate those working with me to set high standards for themselves whilst carrying out their work in an effective and positive manner.

Overview

20
20
years of professional experience

Work History

General Manager

Earth Walker & Co
Coledale, NSW
09.2023 - Current
  • Developed and implemented customer service policies and procedures for cafe staff.
  • Analysed financial data related to sales, profits, budgeting in order to make informed decisions regarding the cafe's future direction.
  • Managed inventory levels to ensure adequate supplies were available at all times.
  • Recruited, trained, managed and evaluated cafe staff performance.
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
  • Ordered supplies needed for daily operations in a timely manner within budget constraints.
  • Coached staff on strategies to enhance performance and improve customer relations.

Work Crew / Judge / Commentary / Coach

Surfing NSW / Surfing QLD / Surfing Australia
06.2021 - Current
  • Contracted to be a part of the Team that runs Surfing Competitions throughout Australia
  • Work Crew – Bumping in and out of Events Set up and Pack down daily
  • Judging and Head Judging of Surfing Competitions
  • Commentating of Surfing Competitions, calling out Heat scores, promoting Sponsors, informing participants and spectators of daily activities
  • Conduct High Performance Surf Coaching to Surfers on the Junior High Performance Surfing NSW Team.

Business Owner / Head Coach

Surf Adventure Co Australia
06.2018 - Current
  • Coordinating all Bookings and Appointments for Beginner through to High Performance Coaching Surf Lessons plus Surf Adventures including Breath Workshops, Photography Workshops and Smile Workshops that Coach predominately women in Goal Setting, Self Confidence, Skills development and Mental Health
  • Training new Staff Members and signing off Trainee Coaches to ensure they become Successful Surf Coaches
  • Review financial projections relating to business and identify areas requiring improvement
  • Complete month-end and year-end closings, keep records audit ready and monitored timely recording of account transactions through Xero Accounting software
  • Conduct Business assessment and process improvement for the successful management of the business
  • Conduct High Performance Surf Coaching to Surfers currently competing from a Regional to World Qualifying Series Level through online and Face to Face Feedback and Video Analysis
  • Create Business Plans, Process Wages, Hire Staff, Develop Marketing Plans, oversee daily activities, identify Business opportunities
  • Create and Maintain Square Space Website
  • Conduct Video and Photography Sessions in and out of the Water including Editing and uploading images
  • Maintaining social media to ensure continual and ongoing promotion of the business for new and ongoing customer growth and interaction.

Business Owner

Wilson Equestrian
03.2014 - 08.2019
  • An Equestrian Retail Business that I began and sold from the inability to find good quality Equestrian Products at a reasonable price
  • Plan, design, develop and create Equestrian Clothing for Dressage, Show Jumping and Eventers
  • Communicate with Overseas Manufacturers, organising Sampling and Ordering of designed Products, booking Freight via Sea and Air Freight for Delivery direct to door
  • Booking and Running Event Booths at a Local, National and International Level to Promote and make Retail Sales
  • Design and ongoing updates of Word Press E-Commerce Website for upwards of 500 Products
  • Maintain Financials including End of Month and BAS
  • Process Wages
  • Stock take monthly.

Fitness Sales Manager / Personal Trainer / Group Fitness Instructor

Fenix Fitness - Nerang
01.2009 - 01.2011
  • Welcome visitors and Members to the club, answer phones, assist front desk with various administrative tasks
  • Manage a Team of 8 Sales Consultants
  • Meet Sales Targets and KPI’s
  • Prospect Leads by doing a variety of actions, such as calling, texting, or emailing potential members, and chatting with them at local events or walk ins
  • Maintain long term membership and grow the Gym’s Membership base through sales, new member onboarding, and excellent customer service
  • Manage and organise marketing efforts both within and outside of the Gym
  • Handle Members cheers and challenges professionally and objectively, to resolve them with exceptional customer service
  • Teaching Group Exercise Classes – Kettlebell, Spin, over 50’s Step, Body Combat
  • Personal Training upwards of 25 Clients per week.

Professional Lifeguard

Sunshine Coast Regional Council
01.2005 - 01.2009
  • Supervising swimming activities at the beach, ensuring that policies, guidelines, and safety protocol are adhered to
  • Warn swimmers and beach goers of improper activities or danger and enforce Beach and Surf regulations and water safety policies
  • Administer First Aid in the event of injury, rescue swimmers in distress or danger of drowning, and administer CPR and / or artificial respiration, if necessary
  • Evaluate conditions for safety and initiate Surf emergency action plan as required
  • Inspect Beach, equipment and water to ensure that they are safe for Beach goers and swimmers.

Education

CERT IV IN TRAINING AND ASSESSMENT TAE40116 -

TAFE NSW
01.2023

CERT IV IN OUTDOOR RECREATION -

SIS40313
01.2019

CERT IV IN FITNESS -

Australian Institute of Fitness
01.2004

RSA/RCG COMPETENCY CARD -

CCH11492529

WORKING WITH CHILDREN CHECK -

WWC1939302E

Skills

  • Staff Supervision
  • Business Administration
  • Process Automation
  • Staff Training and Development
  • Business Development
  • Advertising and marketing
  • Service Quality Improvement
  • Operations Oversight

Professional Development

  • Diploma of Event Management, TAFE NSW, 12/2024
  • Address Foundation Skills in Vocational Practice Skill Set, Spec Training, 09/2023
  • Certificate IV in Training and Assessment (TAE40116), TAFE NSW, 06/2023
  • The Start Line - Director Education Course, SPORT AUS AUSTRALIAN SPORTS COMMISSION NSW, 06/2022
  • Work with people with Mental Health Issues (CHCMHS001), TAFE NSW, 06/2022
  • Progression Surf Judging Course, Surfing Australia, 04/2022
  • Foundation Judging Course, Surfing Australia, 03/2022
  • First Aid Certificate including CPR, CBD First Aid Wollongong, 02/2022
  • Play by the Rules - Child Protection and Safeguarding Certificate, Sport Integrity Australia, 02/2022
  • Child Safeguarding in Sport Induction, Sport Integrity Australia, 02/2022
  • Foundation Official Course, Surfing Australia, 02/2022
  • Certificate IV in Outdoor Recreation. (SIS40313), Academy of Surf Instructors, 06/2019
  • Siobhan and Fionnuala Garment Manufacturing, Fashion Production Workshop, Bali, 07/2018
  • Photography Workshops, Ongoing
  • Surf Life Saving QLD, Certificate II in Public Safety (Aquatic Rescue)

Community Service

  • SCARBOROUGH BOARDRIDERS, Water Safety, Judge, Commentary, Coaching, Sponsorship Co-Ordinator, 2019, Current
  • SURF ADVENTURE CO, Mentoring Program, Mentoring up and coming athletes to encourage Goal Setting, Training regimes and Competition Support

Hobbies and Interests

  • Surfing for 27 Years
  • Horse Riding
  • Gardening
  • Travelling
  • Hiking new Trails

Timeline

General Manager

Earth Walker & Co
09.2023 - Current

Work Crew / Judge / Commentary / Coach

Surfing NSW / Surfing QLD / Surfing Australia
06.2021 - Current

Business Owner / Head Coach

Surf Adventure Co Australia
06.2018 - Current

Business Owner

Wilson Equestrian
03.2014 - 08.2019

Fitness Sales Manager / Personal Trainer / Group Fitness Instructor

Fenix Fitness - Nerang
01.2009 - 01.2011

Professional Lifeguard

Sunshine Coast Regional Council
01.2005 - 01.2009

CERT IV IN TRAINING AND ASSESSMENT TAE40116 -

TAFE NSW

CERT IV IN OUTDOOR RECREATION -

SIS40313

CERT IV IN FITNESS -

Australian Institute of Fitness

RSA/RCG COMPETENCY CARD -

CCH11492529

WORKING WITH CHILDREN CHECK -

WWC1939302E

Similar Profiles

CREATE PROFILE
Talina Wilson