Talisha Baldock
Brooklet
Overview
13
13
years of professional experience
Work History
Cafe Manager
Williams Street Cafe
10.2024 - Current
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Senior Hairdresser
The Lounge Salon
02.2021 - 11.2023
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
Apprentice Hairdresser
Zinc Hairdressing
01.2014 - 01.2018
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
Apprentice Hairdresser
New Image Salon
01.2012 - 01.2014
Timeline
Cafe Manager
Williams Street Cafe
10.2024 - Current
Senior Hairdresser
The Lounge Salon
02.2021 - 11.2023
Apprentice Hairdresser
Zinc Hairdressing
01.2014 - 01.2018
Apprentice Hairdresser
New Image Salon
01.2012 - 01.2014
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