Talisha Edwards-Young
Summary
Dynamic education support professional with a proven track record at Charles Latrobe College, enhancing student learning through innovative resource development and effective communication. Skilled in collaborative teamwork and adaptable problem resolution, I foster positive relationships and promote academic success, ensuring a safe and inclusive environment for all learners.
Overview
7
7
years of professional experience
Work History
Education Support
Charles Latrobe College
03.2023 - Current
- Assisted in developing educational resources to enhance student learning outcomes.
- Collaborated with educators to identify student needs and tailor support services accordingly.
- Organized workshops that promoted academic skills and personal development among students.
- Participated in professional development opportunities to stay current on best practices in education support.
Childcare Educator
Bubup Wilam Child and Family Centre
03.2021 - 12.2022
- Designed and implemented engaging educational activities promoting child development and learning outcomes.
- Fostered a safe and inclusive environment for children, ensuring adherence to health and safety regulations.
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Communicated with parents and other staff about student progress.
- Engaged with children on individual basis to build positive relationships and promote learning.
Receptionist
A.C.E.S
10.2021 - 12.2021
- Managed multi-line phone system, directing calls to appropriate departments and ensuring efficient communication.
- Maintained organized front desk environment, facilitating smooth workflow and contributing to professional office atmosphere.
- Responded promptly to customer inquiries, resolving issues and fostering positive relationships with clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained visitor log for entering and leaving facility for security purposes.
Party Host
Landing Playcentre
01.2021 - 01.2021
- Coordinated and executed engaging party themes tailored to clients' preferences.
- Managed guest interactions, ensuring exceptional customer service and satisfaction.
- Supervised children's activities, maintaining happiness, safety and well-being.
Crew Member
Hungry Jack's
03.2019 - 07.2019
- Provided exceptional customer service, ensuring positive experiences for all patrons.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to ensure timely food preparation and delivery.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
The Pavilion School
Preston, VIC12-2021
No Degree -
Thornbury High School
Thornbury, VIC02-2014
Skills
- Student support services
- Adaptability
- Collaborative teamwork
- Effective communication
- Customer engagement
- Trustworthy and accountable
- Adaptable to changing environments
- Innovative problem resolution
Timeline
Education Support
Charles Latrobe College
03.2023 - Current
Receptionist
A.C.E.S
10.2021 - 12.2021
Childcare Educator
Bubup Wilam Child and Family Centre
03.2021 - 12.2022
Party Host
Landing Playcentre
01.2021 - 01.2021
Crew Member
Hungry Jack's
03.2019 - 07.2019
High School Diploma -
The Pavilion School
No Degree -
Thornbury High School