Talissa Brinkhuis
Romsey ,Vic
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
Reece Plumbing
Campbellfield, VIC
06.2017 - 11.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Input credit and debit card payments in POS system to complete purchases.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained records related to sales, returns and inventory availability.
- Coached new sales staff on store policies and strategies for increasing revenue.
- Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Exceptional computer skills
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met or exceeded sales, customer service and loyalty program standards.
- Prepared and deliver customer sales quotes.
- Contributed to event marketing, sales and brand promotion for Industry.
- Recorded accurate and efficient records in customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Quoted prices, credit terms and other bid specifications.
- Developed, maintained and utilized diverse client base.
- Facilitated sale of Products or Services to customers.
- Built and maintained positive relationships with diverse stakeholders.
- Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by Number%.
- Handled sales worth over $Amount for Type company, increasing revenue Number%.
- Met existing customers to review current services and expand sales opportunities.
- Generated Number clients and secured $Amount in sales.
- Developed and monitored account management processes, such as management inspections, reward and recognition and quality improvement.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Deil
IGA Supermarket
Romsey
01.2015 - 12.2016
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Vcal Yr12 - Vcal
Gisborne Secondary College
Gisborne 10.2016
Skills
- Demand Generation
- Procurement and Sales
- Merchandising Proficiency
- Political Knowledge
- Safe Equipment Handling
- Selling Skills
- Returns and Refunds
- Store Opening and Closing
- Stocking and Replenishing
- Team Management Understanding
- Quantity Checking
- Advising and Coaching
- Sales Planning and Implementation
- Corporate Communications
- Information Updates
- Till Counting
- Superior Organizational Skills
- Cash Control
- Staff Assignments
- Team Meetings
- Client Meetings
- Site Visits
- Billing and Payment Processing
- Customer Experience Management
- Phone Answering
- Answering Customer Questions
- Company Promotion
- Excellent Listening Skills
Certification
Warehouse operations
RSA
Barista
Timeline
Sales Assistant
Reece Plumbing
06.2017 - 11.2022
Deil
IGA Supermarket
01.2015 - 12.2016
Vcal Yr12 - Vcal
Gisborne Secondary College