Talita Travis
Springsure,QLD
Summary
Energetic and reliable professional with excellent communication skills.
Understanding of regulatory compliance and data entry. Dedicated to supporting the team in achieving company goals through effective priority and time management skills.
Ready to contribute to the success of the organization by leveraging attention to detail.
Overview
20
20
years of professional experience
Work History
Area Support Officer
Central Highlands Regional Council
03.2024 - Current
- Navigate multiple CHRC platforms, entering data & sourcing relevant information.
- Make payments via face to face and over the phone interactions.
- Support colleagues through information collection & documentation.
- Report to Supervisor and work from multiple locations.
- Participate in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
- Contribute ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
- Maintain detailed records of customer interactions, ensuring accurate information is available for future reference.
- Collaborate with other teams to identify and resolve customer issues quickly and professionally.
- Promptly responded to inquiries and requests from customers and colleagues.
- Engage multiple generations in interactive community activities.
- Provide support during various local events.
Freelance Photographer
Self Employed
01.2018 - Current
- Developed and created a profitable private business.
- Created and developed a high functioning website to drive traffic, create business and serve clients.
- Return enquiries and secure work based on client needs.
- Enhanced client satisfaction by delivering high-quality photographs for various events and projects.
- Streamlined photo editing process, increasing efficiency and reducing turnaround time for clients.
- Developed strong relationships with local businesses, securing ongoing photography work for promotional materials and events.
- Managed all aspects of the photography business, from scheduling shoots to invoicing clients, demonstrating strong organizational skills.
- Established a strong online presence through social media marketing and website development, attracting new clients and expanding brand reach.
- Provided exceptional customer service throughout the entire project lifecycle, fostering long-term client relationships.
- Negotiated contracts with clients to secure profitable projects while meeting their specific needs and budget constraints.
- Delivered consistent results under tight deadlines by effectively prioritizing tasks and maintaining focus on project objectives.
- Photographed high-quality images for various print and digital projects.
- Generated cost-effective solutions for client's photography needs.
- Continuously updated technical knowledge through workshops and online resources to stay current on industry trends and advancements.
Veterinary Nurse
Maraboon Veterinary Surgery
01.2005 - 01.2008
- Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
- Maintained accurate medical records for efficient patient care and treatment followup.
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anaesthesia administration was safe and effective.
- Increased client satisfaction with timely communication regarding their pets'' health status and any necessary follow-up appointments.
- Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
- Collaborated with veterinary team members to provide comprehensive care for patients in a fast-paced environment.
- Reduced stress levels of hospitalized animals through continuous monitoring, comfort measures, and appropriate environmental adjustments.
- Administered prescribed medications to patients under direct supervision of veterinarians, ensuring proper dosages and adherence to treatment plans.
- Contributed to successful emergency response situations by remaining calm under pressure while assisting with life-saving procedures.
- Facilitated seamless transitions between appointments by efficiently prepping examination rooms for each new patient visit.
- Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Promoted a positive work environment by fostering strong relationships with colleagues and consistently demonstrating enthusiasm for providing quality care to patients.
- Answered owner animal health questions and advised on best care practices.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Education
High School Diploma -
Marist College
Emerald, QLD11.2007
Certificate 2 Veterinary Nursing -
Brisbane North Institute of TAFE
Brisbane, QLD10.2007
Skills
- Professionalism
- Customer Service Expertise / Enquiry Resolution
- Time Management / Multitasking Capabilities
- Teamwork and Collaboration
- Administrative management
- Attention to detail
Additional Information
Class C Drivers License - Queensland
Blue Card
References
Donna Mahady
Springsure. QLD
Ph - 0408778793
Caasi Holiga
Supervisor - CHRC
Ph - 0409605447
Timeline
Area Support Officer
Central Highlands Regional Council
03.2024 - Current
Freelance Photographer
Self Employed
01.2018 - Current
Veterinary Nurse
Maraboon Veterinary Surgery
01.2005 - 01.2008
High School Diploma -
Marist College
Certificate 2 Veterinary Nursing -
Brisbane North Institute of TAFE
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