Jasandeep Kaur
Blacktown
Summary
Motivated and skilled barista with extensive experience in customer service, coffee preparation, and food handling. Demonstrates excellent time management, task prioritization, and the ability to manage competing tasks effectively. Adept at delivering exceptional customer experiences and maintaining high standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Blu Note Café
- Delivered exceptional customer service and maintained a positive environment.
- Managed stock reports.
- Cash handling.
- Worked within deadlines and achieved sales target.
- Supervised trainee staff.
Barista
Piccolo Me
02.2023 - Current
- Prepare specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americano.
- Maintain a clean and organized workspace for optimal productivity and safety.
- Provide excellent customer service by responding to inquiries quickly and professionally.
- Manage the morning rush of customers daily with efficient, levelheaded customer service.
Barista & Console Operator
Shell Urbanista Café and Convenience
04.2021 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty..
- Prepared coffee.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Always prepared for any hazardous conditions, like handling with LPG and other fuels too.
Console Operator
Eg Australia
03.2022 - 07.2022
- Always prepared for any hazardous conditions, such as handling LPG and other fuels, too.
- Managing difficult customers.
- Ensured compliance with food safety regulations, including checking expiry dates.
- Coffee Barista.
- Provide excellent customer service.
Customer Service Representative
Dominos's Pizza
10.2019 - 06.2021
- Worked successfully with a diverse group of coworkers to accomplish goals.
- Made several kinds of pizzas and pizza bases.
- Order taking at the counter and over the phone.
- Completed day-to-day duties accurately and efficiently.
Cleaner
Australian Korean (AK) Cleaning
06.2018 - 10.2019
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
Customer Service Representative
OziDesi Indian Restaurant
06.2018 - 09.2019
- Answered customer inquiries over the phone and face-to-face.
- Cash handling.
- Work with deadlines.
- Managed stock reporting, met sales targets, and supervised trainee staff.
- Managed difficult customer situations.
Education
Diploma of Business Management -
SSE
NSW 04.2001 -
Certificate IV in Commercial Cookery -
SSE
NSW 04.2001 -
Diploma of Hospitality Management -
SSE
NSW 04.2001 -
Skills
Coffee Expertise
Exceptional Customer Service
Cash Handling
Ordering Procedure
Espresso Machine Operation
Time Management
Hazard Management
Safe Food Handling Practices
Languages
English
Punjabi
Hindi
References
- Aquib Ali, Domino’s: 0410 527 501
- Rishav Ahuja, Domino’s: 0406 729 170
- Veer Pal Kaur, AussieDesi: 0469 097 595
- Mery, Shell: 0411 818 626
Timeline
Barista
Piccolo Me
02.2023 - Current
Console Operator
Eg Australia
03.2022 - 07.2022
Barista & Console Operator
Shell Urbanista Café and Convenience
04.2021 - 11.2023
Customer Service Representative
Dominos's Pizza
10.2019 - 06.2021
Cleaner
Australian Korean (AK) Cleaning
06.2018 - 10.2019
Customer Service Representative
OziDesi Indian Restaurant
06.2018 - 09.2019
Diploma of Business Management -
SSE
04.2001 -
Certificate IV in Commercial Cookery -
SSE
04.2001 -
Diploma of Hospitality Management -
SSE
04.2001 -
Customer Service Representative
Blu Note Café
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