Tam Lenton
Oran Park
Summary
Dynamic and dedicated Carer Compliance Officer at Challenge Community Services, skilled in relationship building and crisis management. Recognized for conducting comprehensive annual reviews and facilitating impactful training sessions. A reliable leader with strong people skills, committed to enhancing the well-being of carers and children in Out Of Home Care.
Professional caregiver with robust experience in providing compassionate and attentive support to individuals. Strong focus on teamwork and adaptability, ensuring seamless collaboration and effective care. Skilled in administration and supporting team members while creating opportunities for team members to learn, grow and succeed in job description and in front of management. Consistent track record of achieving positive outcomes. Known for reliability, empathy, and ability to respond effectively to evolving needs.
Overview
31
31
years of professional experience
Work History
Carer Compliance Officer
Challenge Community Services
11.2021 - Current
- Continually building strong relationships with carers to deliver support and efficiency in annual documents and probity.
- Completing detailed and extensive annual carer reviews for a caseload of 24 households to a high standard.
- Have received my Step By Step assessor accreditation in 2024.
- Involved with carer recruitment throughout each year from initial meeting through to authorisation.
- Facilitating carer training sessions that include groups up to ten attendees.
- Completed ongoing learning each year.
- Building solid relationships within the office with Casework team and other regions for effective collaboration for the benefit of carers and children placed in Out Of Home Care.
Alumni Relations Coordinator
Alphacrucis College
05.2021 - 11.2021
- Connecting alumni with the college and creating involvement opportunities.
- Facilitation and organising all details for gatherings and events across Australia for the college's alumni.
Well-being Officer / Chaplin
Sarah Redfern Public School
04.2021 - 11.2021
- Delivered high level of guidance, emotional support and practical assistance to students from grades Kindergarten through to year six, associated families and employee teams.
- One-on-one encouragement and support to students with emotional and behavioural challenges.
- One-on-one encouragement support to students with family displacement, bereavement, or challenges.
- Organising and facilitating special moment projects with students of need (ie. Mother's Day, Father's Day etc).
- Weekly meetings and reporting of students with high emotional, educational and family challenges/needs.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the children and staff of the educational facility.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Leadership
Hillsong Church
07.2010 - 04.2021
- Manager of a staff of eight employees.
- Worked with church leaders, staff and ministry teams to achieve growth of church and foster positive community impact.
- Led outreach initiatives to reach out to inactive or new residents in community.
- Liaised with staff to discuss growth objectives.
- Conducted special services like weddings, funerals, and leadership conferences.
- Visited, counselled individuals and families to provide care and support.
- Reached out to new residents or inactive members for general care and follow up.
- Demonstrated effective leadership to church members, including managing daily operations, developing and administering annual budget and promoting compassionate care to members and public.
Event Coordinator
Hillsong Church
02.2006 - 07.2010
- Coordinated service/clinic timetables, vendors, timelines and budgets for events.
- Designed and maintained spreadsheets documenting vendor, facility and guest information.
- Managed client correspondence, record tracking, conference and event logistics.
- Assessed event success and uncovered room for improvement through client feedback.
- Built robust vendor network to secure cost-effective, high-quality products.
- Organized all event logistics and operations, including facility selection, pricing, transportation, accommodations,
food and beverage selections, audio-visual arrangements and speaker timetables. - Managed event logistics, including venue scheduling, accommodations and menu and beverage offerings.
- Supervised event logistics for large-scale corporate events.
Presented new, fresh, innovative ideas for conference gifts & structure.
Administration Assistant - Worship & Creative Arts
Hillsong Church
07.1997 - 02.2006
- Assisting Worship Pastor in any administrative needs.
- Looked after schedule of persons within the office & offered diverse clerical support daily.
- Incoming & outgoing phone calls, taking and passing on all messages to relevant people & looking after any visiting
appointments. - Typing up weekend, conference & special event rosters - plus distributing, confirming and updating rosters on a
weekly basis. - Maintaining office organisation, cleanliness & tidiness, & supplies.
- Taking minutes in meetings, typing up, distributing and filing them.
- Looking after, reconciling & keeping an accurate petty cash.
Completing and staying on top of all invoices. - Reading & responding promptly to all correspondence and mail.
- Organising catering for any mid week meetings plus for weekend teams each Sunday
Typist
A1 Photography
02.1997 - 07.1997
- Typing student names for school photography.
- Proof reading all names on school photos.
- Proofing and editing school photos.
Office Administrator
Beach Haven Holiday Resort
11.1993 - 02.1997
- Answered and directed incoming calls using multi-line telephone system.
- Answered all accommodation enquires.
- Holiday bookings for various accommodation types
Greeted visitors, assessed needs and directed to appropriate personnel. - Daily reconciled tills.
- Resort banking.
- Maintain office cleanliness, tidiness & supplies.
- Managed office and staff when general manager was on leave (after 2 years working on site).,
- Responded to and resolved customer concerns and issues.
Education
Accreditation - Assessor
Step By Step Assessment
Sydney12-2024
Graduate Diploma - Counselling
National Training Solution
Sydney, NSW07-2022
Degree - Pastoral & Leadership
Hillsong International Leadership College
Baulkham Hills, NSW11-1996
Trainee Ship - Hospitality Administration And Management
Milton-Ulladulla Tafe
Ulladulla, NSW12-1994
High School Diploma -
Ulladulla High School
Ulladulla, NSW12-1993
Skills
- Leadership
- Strong people skills
- Reliability and punctuality
- Adaptable and flexible
- Confidentiality and privacy
- Office & team management
- Emotional resilience
- Accredited Mental Health First Aider
- People care & consideration
- Crisis management
- Organisation
- Trainable
- Committed team member of Challenge Foster Care
- Being very fun
Timeline
Carer Compliance Officer
Challenge Community Services
11.2021 - Current
Alumni Relations Coordinator
Alphacrucis College
05.2021 - 11.2021
Well-being Officer / Chaplin
Sarah Redfern Public School
04.2021 - 11.2021
Leadership
Hillsong Church
07.2010 - 04.2021
Event Coordinator
Hillsong Church
02.2006 - 07.2010
Administration Assistant - Worship & Creative Arts
Hillsong Church
07.1997 - 02.2006
Typist
A1 Photography
02.1997 - 07.1997
Office Administrator
Beach Haven Holiday Resort
11.1993 - 02.1997
Accreditation - Assessor
Step By Step Assessment
Graduate Diploma - Counselling
National Training Solution
Degree - Pastoral & Leadership
Hillsong International Leadership College
Trainee Ship - Hospitality Administration And Management
Milton-Ulladulla Tafe
High School Diploma -
Ulladulla High School
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