Tam-Minh Phan
Richlands
Summary
Motivated and professional with a diverse set of skills with a strong customer-focused background and known for a strong work ethic. Committed to being a team player and able to work autonomously, eager to contribute the skills and enthusiasm accumulated to every environment where a positive impact can be felt and continue to grow and upskill.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Trainer
Anytime Fitness
09.2025 - Current
- Designed personalized fitness programs tailored to individual client goals and abilities.
- Monitored client progress and provided ongoing feedback to enhance performance and motivation.
- Conducted comprehensive fitness assessments to evaluate strengths, weaknesses, and improvement areas.
- Delivered group training sessions that fostered community engagement and member retention.
Gatehouse Security
Securitas Australia
11.2024 - 06.2025
- Processing of approx. 100-150 vehicles and approx. 50-100 contractors coming in and out of site using data entry software.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Security Guard
ANSIC
08.2024 - 10.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Retail Assistant
Target Australia
11.2021 - 04.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Organization of 25-30 pallets per night of stock to either storage or shop floor
Education
Certificate IV in FItness -
FitCollege
Ipswich, QLD08-2025
Certificate III in Fitness -
FitCollege
Ipswich, QLD10-2024
Certificate 2 in Security Operations -
Skills Training College
07.2024
High School Diploma -
St Peter Claver College
11.2021
Certificate 2 in Electrotechnology -
TAFE Queensland
10.2021
Certificate 3 in Hospitality -
CTA
11.2020
Skills
- Strong Organization
- Interpersonal communications
- Time Management
- Customer Service
- Client relations
- Conflict resolution
Certification
- Certificate 3 in Fitness, FitCollege, 2024
- Certificate 4 in Fitness, FitCollege, 2025
- Security Installer License Class 2 QLD, 2024
- Security License Class 1 (Crowd Control, Security Officer - unarmed and monitoring), 2024
- Certificate 2 in Security Operations, Skills Training College 2024
- HLTAID009 Provide cardiopulmonary resuscitation, HLTAID010 Provide basic emergency life support, HLTAID011 Provide First Aid, 2024
- Certificate 3 in Hospitality (RSA and RSG included), LIONS Richlands, 2020
- Queensland Certificate of Education, St Peter Claver College, 2021
References
- James Dove, Security Supervisor at Securitas, 0413600947
- Mirijana Terzic, Department Manager at Target Australia, 0402716844, Mirijana.terzic3@gmail.com
Hobbies and Interests
- Desktop PC building
- Motorsports
- Weight training
Timeline
Personal Trainer
Anytime Fitness
09.2025 - Current
Gatehouse Security
Securitas Australia
11.2024 - 06.2025
Security Guard
ANSIC
08.2024 - 10.2024
Retail Assistant
Target Australia
11.2021 - 04.2024
High School Diploma -
St Peter Claver College
Certificate IV in FItness -
FitCollege
Certificate III in Fitness -
FitCollege
Certificate 2 in Security Operations -
Skills Training College
Certificate 2 in Electrotechnology -
TAFE Queensland
Certificate 3 in Hospitality -
CTA
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