Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Recreational Assistant
JLL
07.2022 - 01.2023
Managed customer emails, inquiries, and complaints, ensuring high customer satisfaction
Organized venues for various activities, and handled cash payments, maintaining end-of-shift records
Collaborated within a fast-paced team environment, ensuring smooth operations.
Barista
Starbucks
07.2021 - 10.2021
Provided exceptional customer service by promptly preparing and serving beverages
Enhanced customer experience through effective communication and problem-solving.
Education
Bachelor of Cybersecurity -
Macquarie University
11-2024
Associate in Engineering -
Hong Kong Community College
06.2022
High School Diploma -
King's College, Hong Kong
07.2020
Skills
High proficiency in computer applications including Excel and Word
Mandarin (Native)
Cantonese (Native)
English (Fluent)
Exceptional communication skills, proficient in managing inquiries and liaising with professionals
Proactive and quick learner
Ability to handle high-pressure situations with a calm demeanor
Highly organized with attention to detail
Teamwork and Collaboration
Multitasking
Timeline
Recreational Assistant
JLL
07.2022 - 01.2023
Barista
Starbucks
07.2021 - 10.2021
Bachelor of Cybersecurity -
Macquarie University
Associate in Engineering -
Hong Kong Community College
High School Diploma -
King's College, Hong Kong
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